Online Booking: How do I activate the Facebook Booking Bot?

The Facebook Booking Bot, is a way for your Customers to book appointments automatically through your Facebook Messenger service


To activate the Booking Bot, first connect Online Booking with your Facebook business page

Choose Integration > Apps and locate the Facebook tile



Click Actions and click Add Booking Bot



When a Customer sends you a message via Facebook Messenger, containing the word 'book', the Booking Bot will automatically respond to them, prompting them to select a Service and a time



Once the Customer selects a suitable time, they will be directed to your mini-site to complete their booking


To disconnect the Booking Bot, return to the Facebook tile

Click the Actions button and click Remove Booking Bot

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