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Ovatu

How do I export my Ovatu Data?

You can export your data from Ovatu via the Web app at any time

To export your Customer List:

Click Customers > List > Export as CSV

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To export your Reservations:

Click Customers > ListExport Reservations as CSV

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To export Customer Birthdays:

Click Customers > Birthdays

Click the Export to CSV button for each calendar month:

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To export your Employee details:

Click Manage > Employees > List > Export as CSV from the Take out...? box

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To export your Services:

Click Manage > Services > List > Export as CSV from the Take out...? box

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To export your Products:

Click Manage > Products > ListExport as CSVfrom the**Take out...?**box

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To export your Sales:

Click Sales > Export Sales as CSV OR Export items as CSV for an itemised sales list

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To export your Reports data (sales, payments, etc):

Click Reports and select the relevant report from the list

Click on the Export to CSV button to export the data as a CSV file

Click Print to print the report, or save it as a PDF 

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To export a Customer file in JSON format:

Click Customers > List

Locate the relevant customer in your list and click on the customer name

Click Actions >Export Customer Data

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An exported file will be sent to the email address listed on the Account > Settings page in your Ovatu account

PLEASE NOTE: Customer profiles are exported in JSON format, a machine readable file that is the most efficient way of collating multiple different data formats into one transferable file

Transferring data in JSON format is industry standard and also complies with global privacy legislation, including GDPR

Click to review Ovatu's Privacy PolicySasS Agreement and our Data Processing Schedule

To export Customer Reviews:

Click Marketing > Customer Reviews 

Click the Export button

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To export Customer's Forms 

Click Manage > Forms 

Click the Export icon to the right of the relevant form in your Forms List:

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To export all Gift Cards

Log into your account in the web app and past this URL into the address bar - https://ovatu.com/location/giftCard/export, then click on the Enter key. A list of all the gift cards in your account will be automatically downloaded onto your computer for you.

You can export your data using the iOS app by tapping on Manage > Email Data File, entering your email address in the To field and sending the email. This will email a copy of your data to yourself.

Alternatively you can tap on Manage > Backup Data File, which will save a copy of all your data onto your device. Either way, the data is saved/emailed as a .shrthnd file, which is a proprietary Apple format and can't be easily read by other applications, but can easily be restored back into Ovatu. 

You can also email and print reports by tapping on Manage > Reporting then tapping on the Actions icon in the top right corner of the screen:

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Please tap on the Web app tab under the heading of this help guide to learn how to export more data in the web app


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