A Customers' password can be reset from two places:
- From the Customer list
- From the Customer file
From the Customer list
To reset a Customers' password from the Customer list, choose Customers > List
Click the Reset Password icon against the Customers' name
Complete the following fields:
|Password||Enter the new password|
|Confirm||Re-enter the new password|
|Send Email||Select this checkbox to send the Customer an email advising them that their password has been reset|
From the Customer file
To reset a Customers' password from the Customer file, choose Customers > List
Click on the Customers' name
Click on the Actions button
Click Reset Password
Complete the required fields
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