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How do I modify a Customers Loyalty Points?

To modify a Customers Loyalty Points manually, simply edit the Customer details

From the left hand menu, choose Customers > List

Click the editicon against the Customer name how-do-i-modify-a-customers-loyalty-points

In the CustomerTab, there is a field called Loyalty Point Balance

You can manually set the Customers Loyalty Points by entering them here

how-do-i-modify-a-customers-loyalty-points

Click Save

Manual Loyalty Point adjustments will display in the Loyalty Transactions list with a Manual label:

how-do-i-modify-a-customers-loyalty-points

To view a Customers' Loyalty Points, locate the Customer in the Customer List

Tap on the Customers' name

Then tap the Actions icon, and Edit Customer

how-do-i-modify-a-customers-loyalty-points

Tap on the Loyaltyfield to modify, then tap Save

how-do-i-modify-a-customers-loyalty-points

Manual Loyalty Point adjustments will display in the Loyalty Transactions list with a Manual label:

how-do-i-modify-a-customers-loyalty-points

Adjusting a Customer's Loyalty Points can be done via the Web and iOS apps, see How do I modify a Customer's Loyalty Points?


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