The Ovatu iOS App includes a number of iOS specific functions. These can be accessed by tapping on the Manage Icon.
The Feedback section includes the following functions:
|Updates||Tap here to access and scroll through the most recent System Updates|
|Feedback||Tap here to email our Customer Success Team via firstname.lastname@example.org|
|App Manual||Tap here to access our range of Help Guides
|Email Data File||Tap here to email a copy of your data to yourself or the Customer Success Team|
|Backup Data File||Tap here to place a full copy of your data file on your device as a back-up|
|Restore Data File||Tap here to restore and replace your existing data with the data from the back-up file|
|Manage Backup File||Tap here to Manage your backed up data|
OVATU PRO ACCOUNT:
The Ovatu Pro Account section includes the following functions:
|Location ID||View your Location ID|
|Logout / Login||Tap to log out or back in to your account using your Location ID and Password|
|Switch User||Tap Switch User to switch between users using a unique PIN identifier. PLEASE NOTE: this is only available if you have set PINs for your Employees, see How do I set/reset an Employee’s PIN?|
|Sync Now||Tap Sync Now to force a sync between your device and Ovatu's servers|
|Perfor Deep Sync||This function should only be used under instruction from a member of the Customer Success Team|
|Flush and Re-sync||This function should only be used under instruction from a member of the Customer Success Team|
|Last Sync Result||View how successful your most recent sync was|
|Dirty Object Count||This function should only be used under instruction from a member of the Customer Success Team|
|Health Check||Tap Health Check to run a health check on your device. Report any issues directly to the Customer Success Team|
|Open Web App||Tap here to access your Ovatu Web App through the browser on your device|
ADVANCED & APP INFO:
Advanced Settings should only be used under instruction from a member of the Customer Success Team.
The App Info section displays which version of the Ovatu iOS App you are currently running on your device.
The Shortcuts buttons (only on iPad, not iPhone) allow you to quickly access the App Manual, Email Data, Switch User, Health Check and Web App functions:
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