You are viewing the documentation for an old version of Ovatu (Classic)
Switch to new docs
Ovatu

How do I view a Customers check-in, no-show and cancellation stats?

To view a Customers statistics, choose Customers > List

Click on the Customers’ name to open the Customer file

Customer Profile section shows:

  • When this Customer joined your account
  • This Customers check-in rate
  • This Customers no-show rate
  • This Customers cancellation rate

how-do-i-view-a-customers-check-in-no-show-and-cancellation-stats

To view a Customers' Check-in, No-show and Cancellation stats, locate the Customer in the Customer List

Tap on the Customers' name

Select Stats from theInfo / Reservations / Sales / Stats toggle

how-do-i-view-a-customers-check-in-no-show-and-cancellation-stats

Here you can view:

  • When this Customer joined your account
  • This Customers check-in rate
  • This Customers no-show rate
  • This Customers cancellation rate

As well as Reservation and Sales figures.

To view a Customers' Statistics, locate the Customer in the Customer List

Tap on the Customers' name

Select the STATS tab

how-do-i-view-a-customers-check-in-no-show-and-cancellation-stats

From here you can view:

  • when this Customer joined your account
  • the Customers' Check-in rate
  • the Customers' No-show rate
  • the Customers' Cancellation rate

Copyright © 2023