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Ovatu

iOS Management Functions

The Ovatu iOS App includes a number of iOS specific functions. These can be accessed by tapping on the Manage Icon.

FEEDBACK FUNCTIONS:

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The Feedbacksection includes the following functions:

UpdatesTap here to access and scroll through the most recent System Updates
FeedbackTap here to email our Customer Success Team via hello@ovatu.com
App ManualTap here to access our range of Help Guides
Email Data FileTap here to email a copy of your data to yourself or the Customer Success Team
Backup Data FileTap here to place a full copy of your data file on your device as a back-up
Restore Data FileTap here to restore and replace your existing data with the data from the back-up file
Manage Backup FileTap here to Manage your backed up data

OVATU PRO ACCOUNT:

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The Ovatu Pro Account section includes the following functions:

Location IDView your Location ID
Logout / LoginTap to log out or back in to your account using your Location ID and Password
Switch UserTap Switch User to switch between users using a unique PIN identifier. PLEASE NOTE: this is only available if you have set PINs for your Employees, see How do I set/reset an Employee’s PIN?
Sync NowTap Sync Now to force a sync between your device and Ovatu's servers
Perfor Deep SyncThis function should only be used under instruction from a member of the Customer Success Team
Flush and Re-syncThis function should only be used under instruction from a member of the Customer Success Team
Last Sync ResultView how successful your most recent sync was
Dirty Object CountThis function should only be used under instruction from a member of the Customer Success Team
Health CheckTap Health Check to run a health check on your device. Report any issues directly to the Customer Success Team
Open Web AppTap here to access your Ovatu Web App through the browser on your device

ADVANCED & APP INFO:

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Advanced Settings should only be used under instruction from a member of the Customer Success Team.

The App Info section displays which version of the Ovatu iOS App you are currently running on your device.

SHORTCUTS:

The Shortcut****s buttons (only on iPad, not iPhone) allow you to quickly access the App Manual, Email Data, Switch User, Health Check and Web App functions:

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