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Balanced Serenity

Welcome to Balanced Serenity
Rebalance Your Body & Rediscover Your Inner Calm!

****************POLITE NOTICE*****************

When booking an appointment please bear in mind our cancellation policy. If the required 48hr notice is not received by text or email then FULL payment is required. If a client fails to attend an appointment without prior notification then an email will be sent requesting FULL payment for the missed session. Until payment is received our booking system will not allow any further appointments to be booked. Thank you for your understanding.

****************BUSINESS UPDATE JUNE 2023****************

The clinic will closed for the summer. The last working day will be Monday 31st July. The clinic will reopen on Monday 4th September.

******PLEASE NOTE******

From the 1st March 2023 the option to pay online will no longer be available. This also means that Buy A Pass and Gift Cards has been removed. In order to keep my prices as they are in this current climate I am looking at other ways to save as a business, one way is to eliminate the bank charges from online payments. Therefore, if you wish to pay for treatment in advance please take note of my bank details, otherwise cash and bank transfer on the day is accepted. Sam x

Starling Bank
Samantha Resina
22588843
60-83-71


If you are NEW to Balanced Serenity, please select Body Realignment at Balanced Serenity as your first appointment unless you are looking for a specific treatment. Upon booking you will receive an Initial Consultation form by email that requires completion at least 24hrs BEFORE your appointment. Due to the change in COVID19 requirements you are no longer required to fill in a pre appointment wellness form, instead you will be asked to confirm that you are not experiencing any symptoms of COVID19. However, as a courtesy to our business and the wider community we do ask that you inform us if you are feeling unwell prior to your appointment. That way we can help prevent the spread of infections. Please note, treatment is NOT advised within 48hrs of receiving a vaccine. Please make sure that you consider this when booking an appointment as treatment will have to be rescheduled and the missed appointment paid for if 48hrs notice has not been given. Regrettably, discretion will no longer be given for anyone testing positive for Covid19 within the 48hrs prior to an appointment and the normal cancellation terms will apply. Please either use the link on your booking confirmation or email, text or direct message the company Facebook page to cancel/change your appointment

Balanced Serenity reserves the right to alter, change and/or add to the terms and conditions of this policy at any time without notifying the client. Please make sure to familiarise yourself with our terms and conditions when booking an appointment, particularly when our required notice period hasn't been met.

Thank you

Pass