Customer Reviews

Vicky says...

October, 2020 Brow tint & tidy with Paula J

"Another excellent brow tint and tidy from Paula. Colour lasts well and very happy with the shape. " Recommended!

Anonymous says...

October, 2020 Jessica Prescription Manicure with Paula J

"Really lovely experience at Balm. Felt blissfully pampered and amazing after receiving a manicure from the wonderful Paula - highly recommended :) " Recommended!

Anonymous says...

October, 2020 Lash and brow tint with Paula J

"Excellent professional and friendly service." Recommended!

Bridgitte says...

October, 2020 Muscle Meltdown - Back & Shoulder massage with Paula J

"Absolutely brilliant! Ticked all the boxes. I feel so much better in my body - Paula has magic hands. Thank you so much" Recommended!

Anonymous says...

October, 2020 Full leg & bikini wax with Paula J

"The treatment was excellent and the care and attention reassuring and thoroughly professional. I’d highly recommend Paula as a therapist. The online booking service seems easy too . Anna " Recommended!

Chris says...

October, 2020 Full body massage with Paula J

"Another amazing and relaxing massage by Paula. My back was very knotted and she did a great job of working on it to limber everything up. Paula's always very friendly and professional. First class service. Have already booked again for next month." Recommended!

Cathy says...

October, 2020 Eyebrow tint with Paula J

"Very enjoyable and relaxing" Recommended!

Liz says...

October, 2020 Full leg & bikini wax with Paula J

"Great treatment as always. " Recommended!

Shannon says...

September, 2020 Hollywood hot wax with Paula J

"Paula is such a lovely lady. Very welcoming and easy to talk to. She’s very professional and makes you feel comfortable through out. " Recommended!

Fiona says...

September, 2020 Guinot Hydradermie Lift Facial with Paula J

"An amazing relaxing experience. Thank you Paula" Recommended!

Vicky says...

September, 2020 Brow tint & tidy with Paula J

"Excellent brow tint and tidy. Paula really took the time to get the colour and coverage right, building it up rather than the rush hub you can get at some salons. Highly recommended thank you. " Recommended!

Chris says...

September, 2020 Full body massage with Paula J

"A fantastic massage by Paula - my back was in a state when I arrived and Paula did a great job on relieving the tension in my muscles and making me feel very relaxed. Have already booked my next massage." Recommended!

June says...

September, 2020 Jessica Prescription Manicure with Paula J

"Paula did a great job on my nails and I love her caring bubbly personality. I’m making another booking today and highly recommend her." Recommended!

Anonymous says...

September, 2020 Guinot Hydradermie Lift Facial with Paula J

"Louise says: As always, a top class pampering session which leaves who feeling revived, refreshed and ready to take on the world. Highly recommended. " Recommended!

Mary-Louise says...

September, 2020 Shellac Pedicure with Paula J

"Top notch, friendly, professional service and perfect result! Couldn't recommend more highly." Recommended!

Shirley says...

August, 2020 Eye trio with Paula J

"Welcome back. Had a good laugh about how out of shape my brows had got . Thank you Paula . You knocked years off my face removing the werewolf like brows. Lovely to have you back doing lashes and brows " Recommended!

Sophie says...

August, 2020 Guinot Hydradermie Facial with Paula J

"5 stars, as always!" Recommended!

Vicky says...

August, 2020 Brow tint & tidy with Paula J

"I’ve got eyebrows again!! Very happy with my tint and eyebrow tidy thank you. " Recommended!

Fiona says...

August, 2020 Guinot Hydradermie Lift Facial with Paula J

"What a treat to have a facial again, and an excellent warm welcome from Paula. Perfect relaxing treatment in a safe and spotless environment. Thank you." Recommended!

Monique says...

August, 2020 Lash and brow tint with Paula J

"As always Paula was so friendly, quick and highly skilled." Recommended!

Jollie says...

August, 2020 Guinot Liftsome Facial with Paula J

"Paula was so lovely and made me feel safe and relaxed during my visit. I would highly recommend." Recommended!

Ruth says...

August, 2020 Full leg & bikini wax with Paula J

"Excellent service. Very happy with the leg wax." Recommended!

Fiona says...

August, 2020 Clarins Aromatic Facial with Paula J

"Paula was very efficient and helpful. All Covid guidance was met - I felt very safe. And my skin feels lovely!" Recommended!

Karen says...

August, 2020

"A wonderfully relaxing couple of hours. Paula was really friendly and professional. " Recommended!

Vicky says...

August, 2020 Clarins Melting Honey Hot Stone massage with Paula J

"Absolutely loved it thank you. " Recommended!

Judith says...

August, 2020 Jessica ZenSpa Pedicure with Paula J

"What a treat after lockdown, very satisfied with my pedicure with Paula" Recommended!

Linda says...

August, 2020 Muscle Meltdown - Back & Shoulder massage with Paula J

"Lovely relaxing treatment - just what was needed following lockdown! Would definitely recommend " Recommended!

Chris says...

August, 2020 Full body massage with Paula J

"Really relaxing massage which helped bring back more suppleness in my back and shoulders. Paul did a great job. Lovely lady too, very friendly and caring. Definitely returning in a month." Recommended!

Anonymous says...

August, 2020 Shellac Luxury Deluxe Pedicure with Paula J

"Wonderful treatment deluxe pedicure thoroughly recommend having one. Paula was lovely working on her own so no problem with social distancing. All very clean and relaxing atmosphere. " Recommended!

Stanley says...

August, 2020 Pedicure - no polish with Paula J

"Excellent pedicure. Paula was very efficient and delightful." Recommended!

Claire says...

August, 2020 Full leg wax with Paula J

"I felt totally confident in all Paula's arrangements regarding hygiene and Covid etc and as usual the leg wax experience was first class. I would thoroughly recommend." Recommended!

Caroline says...

August, 2020 Full body massage with Paula J

"The full body massage was excellent. Very relaxing. Thank you! " Recommended!

Alison says...

March, 2020 Clarins Signature Facial 90 mins with Paula J

"With all that is going on I highly recommend escaping for 90 minutes to the peace of Balm. I had the most wonderful massage and facial (all safe!). At times like these it is important to have a treat. So book now with Paula." Recommended!

Anonymous says...

January, 2020 Electrolysis - 10 minute session with Jenny _

"Jenny was very professional, very reassuring and very good at her job. The equipment she uses (her own) is clearly a high standard as there was no discomfort at all (unlike other sessions I have had elsewhere!) She was lovely to chat with and it was a very enjoyable session which, given that I was having facia hair removed, says something!" Recommended!

Bridgitte says...

January, 2020 Guinot Hydradermie Lift Facial with Paula J

"Paula is brilliant - supremely professional with a good sense of humour. She recommended I try this facial and she definitely gave me the right advice. My skin feels and may I say, looks, fabulous now! Thank you." Recommended!

Caroline says...

January, 2020 Brow tidy with Andrea M

"Amazing service from booking to treatment" Recommended!

Anonymous says...

January, 2020 Electrolysis - 10 minute session with Jenny _

"I cannot recommend Jenny highly enough. Who thought electrolysis could be so painless!" Recommended!

Melanie says...

January, 2020 Shellac file and paint - hands with Andrea M

"Very happy with my treatment, my nails look lovely - thank you" Recommended!

Chris says...

December, 2019 Full body massage with Christina F

"Really good massage, Christina got rid of the knots in my back and I left feeling limber and more relaxed. Helpful, friendly service and I felt really well looked-after. Worth every penny." Recommended!

Linda says...

December, 2019 Electrolysis - 20 minutes with Jenny _

"Jenny did a fantastic job as usual! I wish you all a very merry Christmas and a Happy new year. " Recommended!

Stanley says...

December, 2019 Pedicure - no polish with Paula J

"Paula does a beautiful pedicure. I highly recommend the treatment." Recommended!

Saja says...

December, 2019 Shellac file and paint - hands with Christina F

"A really nice atmosphere and very friendly staff. I definitely recommend this place." Recommended!

Anonymous says...

November, 2019

"Very relaxing and expert massage and facial with Christina. " Recommended!

Linda says...

November, 2019 Electrolysis - 20 minutes with Jenny _

"Again Jenny was very thorough with my electrolysis. And took great care." Recommended!

Anonymous says...

November, 2019 Guinot Hydradermie Facial with Paula J

"Best facial I’ve ever had, Paula is really friendly and considerate, the results were immediate. Must make this a new monthly habit!" Recommended!

Caroline says...

November, 2019 Brow tint & tidy with Andrea M

"Great customer service very relaxing atmosphere will definitely be returning" Recommended!

Anonymous says...

November, 2019 Half leg wax with Andrea M

"Really lovely therapist. Quick and painless. All good. " Recommended!

Anonymous says...

November, 2019 Guinot Hydradermie Facial with Paula J

"A great Facial" Recommended!

Michele says...

November, 2019

"This facial was absolutely wonderful, thank you Christina! And Andrea’s brow tidy made my ragged eyebrows look lovely - thank you ?" Recommended!

Michelle says...

November, 2019

"Excellent as usual with Andrea, always smiling and super friendly even waxing my bits first thing in the morning! I totally recommend coming here for treatments. :) " Recommended!

Bridgitte says...

October, 2019 Guinot Hydradermie Facial with Paula J

"It was magic Paula - thank you very much!" Recommended!

Chrissie says...

October, 2019 Hollywood hot wax with Andrea M

"Andrea M made me feel the most at ease I’ve ever felt having a wax! She is an asset to your team :) " Recommended!

Anonymous says...

October, 2019 Buy 6 Facials, Get the 7th Free - Guinot Hydradermie Lift with Paula J

"Wonderful and relaxing facial and massage " Recommended!

Desré says...

October, 2019 Clarins Aromatic Facial with Christina F

"Another lovely treat excellently delivered by Christina F. She's done a full body massage for me previously which was just as amazing. Well done Balm on providing a welcoming and lush atmosphere supported by your expert staff. Highly recommended." Recommended!

Vicky says...

October, 2019 Guinot Hydradermie Facial with Andrea M

"Really fantastic facial. My skin feels amazing and it was so relaxing I fell asleep in the middle of the treatment! " Recommended!

Victoria says...

September, 2019 Lash and brow tint with Andrea M

"Brilliant as usual!" Recommended!

Kate says...

September, 2019 Bikini wax with Caroline _

"Very skill - quick and painless! Many thanks" Recommended!

Anonymous says...

September, 2019 Gel removal with Christina F

"⭐️⭐️⭐️⭐️⭐️"

Stanley says...

September, 2019 Pedicure - no polish with Paula J

"Paula does a beautiful pedicure and am delighted with it. Thank you." Recommended!

christina says...

September, 2019 Electrolysis - 10 minute session with Jenny _

"Jenny is wonderful! Cannot recommend highly enough. This is the most painless electrolysis experience I have ever had and I will definately be returning." Recommended!

Linda says...

September, 2019 Electrolysis - 20 minutes with Jenny _

"Once again Jenny was very good! She took a lot of care! " Recommended!

Jennie says...

September, 2019 Lash and brow tint with Caroline _

"Very good understanding service thanks I'm happy with the results " Recommended!

Elizabeth says...

September, 2019 Clarins Aromatic Facial with Jo M

"Wonderful facial, will return for another one" Recommended!

Alison Jane says...

September, 2019 Jessica ZenSpa Pedicure with Andrea M

"Andrea did a great pedicure and my feet felt great afterwards. She was also lovely and friendly." Recommended!

Rachel says...

September, 2019 Bikini wax with Andrea M

"Andrea was lovely, very calming and friendly. Thank you so much x" Recommended!

Linda says...

September, 2019 Electrolysis - 10 minute session with Jenny _

"Jenny was very pleasant and thorough. Took a lot of care." Recommended!

Chris says...

August, 2019 Buy one 90 minute massage with Christina, receive the second half price with Christina F

"Great massage - Christina gave a very thorough and relaxing massage. She was very professional, caring and observant of where some of my back muscles were "knotted" without me even having to tell her." Recommended!

Claire says...

August, 2019 Full leg wax with Andrea M

"A friendly and efficient leg wax, I'll be back! " Recommended!

Hannah says...

August, 2019 Summer School event - August 23rd with Jo M

"My 3 daughters throughly enjoyed the ‘Back to School’ skin care workshop. It was educational and extremely informative and very good value. They now know know how to properly care for their skin- thank you very much Jo - I cannot recommend this workshop highly enough!" Recommended!

Janet says...

August, 2019

"Thank you ladies for your excellent service." Recommended!

Fiona says...

August, 2019 Clarins Aromatic Facial with Caroline _

"This was a lovely, relaxing facial. Caroline did a great job! Thoroughly recommended." Recommended!

Kerry says...

August, 2019 Groupon facial & massage with Jo M

"Very friendly and welcoming salon. Amazing facial, professional and so relaxing. My skin looked incredible after it. Would definitely recommend this salon. " Recommended!

Hannah says...

August, 2019 Shellac Removal and Repaint with Lily N

"Great job - thanks!" Recommended!

Doreen says...

August, 2019 Buy one 90 minute massage with Christina, receive the second half price with Christina F

"Excellent massage. Nice touch. Very relaxing and thanks for adjusting to my schedule!" Recommended!

Sandra says...

August, 2019

"Really excellent massage and facial with Ellie. She was very informative about procedures that were carried out.She was so good at her job. A really thorough massage and facial.Absolutely lovely!" Recommended!

Rachel says...

July, 2019

"Me and my husband had facial treatment We both really enjoy the treatment, both Ellie G and Lily N where very informative about the treatment. The treatment was brilliant. We will be back very soon." Recommended!

Margaret* says...

July, 2019 Groupon facial & massage with Lily N

"This was the most relaxing and soothing facial and massage that I had ever had. It exceeded my expectations and was truly beneficial. " Recommended!

Julia says...

July, 2019 Groupon facial & massage with Christina F

"Nice salon, lovely relaxing facial. Excellent friendly service" Recommended!

Michelle says...

July, 2019 Hollywood hot wax with Andrea M

"Love Andrea’s calm and super friendly manner as she does the treatment. Highly recommended " Recommended!

Julie says...

July, 2019 Groupon facial & massage with Lily N

"A really beautiful facial. I would certainly recommend this to anyone." Recommended!

Jennie says...

July, 2019 Groupon facial & massage with Christina F

"Christina was delightful and very informative. The treatment was lovely and I felt very relaxed afterwards. I would thoroughly recommend Balm and Christina." Recommended!

Sarah says...

July, 2019 Groupon facial & massage with Lily N

"Ahhhh...so relaxing! Felt amazing and delighted to have been spoilt with Clarins products throughout- 10/10 from me! " Recommended!

Natasha says...

July, 2019 Groupon facial & massage with Jo M

"I had a wonderfully relaxing facial at Balm. I would highly recommend Jo, she was fantastic." Recommended!

Debbie says...

July, 2019

"I had the most relaxing facial & came out very zoned out The whole ambience was very professional and relaxed from the moment we entered Balm Thankyou" Recommended!

Tracey says...

July, 2019

"I can honestly say it was the best facial and massage that I have had. Friendly and professional. " Recommended!

Lucy says...

July, 2019

"Both the therapists where brilllisnt and did a great job x" Recommended!

Monica says...

July, 2019 Groupon facial & massage with Christina F

"Excellent facial received - thank you. Highly recommended." Recommended!

Susanna says...

July, 2019 Groupon facial & massage with Jo M

"What a treat this was ... we arrived on a very rainy day and immediately felt welcomed into this little bit of peace and tranquility nestled in Lewes High Street. The facial was lovely and included a very good head, neck and shoulder massage. Could not have been happier! Thank you Jo!!" Recommended!

Linda says...

July, 2019 Electrolysis - 10 minute session with Lily N

"Lily did a great job and was very thorough. " Recommended!

Lee says...

July, 2019 Groupon facial & massage with Christina F

"I had a Groupon facial with Christina which was outstanding. Lovely relaxing treatment with massage included. Highly recommend " Recommended!

Merce says...

July, 2019 Groupon facial & massage with Christina F

"A fantastic and truly relaxing facial and massage, delightful staff and great customer service. We will definitely come back! Totally recommendable. " Recommended!

Louise says...

July, 2019

"Caroline carried out an outstanding job. Lovely lady." Recommended!

Emily says...

July, 2019 Lash tint & brow tidy with Andrea M

"Thank you for doing my eyebrows again and tinting my eyelashes! Love them and I’ll be back in a few weeks! X" Recommended!

Anonymous says...

July, 2019 Groupon facial & massage with Lily N

"I had a facial treatment with Lily which was outstanding, she was very professional and made me feel most welcome and relaxed. I would highly recommend this salon." Recommended!

Nadia says...

July, 2019 Groupon facial & massage with Christina F

"I loved my facial with Cristina, such a blissful relaxing time. Thank you xx" Recommended!

Caroline says...

July, 2019 Groupon facial & massage with Christina F

"Very high quality facial. Extremely relaxing and the beauty therapist was very skilled. Left feeling utterly blessed out!" Recommended!

Anonymous says...

July, 2019 Groupon facial & massage with Christina F

"Christina was lovely, the treatments really relaxing, and took place in a very nice ground floor room. Perfect!" Recommended!

Anonymous says...

July, 2019 Clarins Melting Honey Hot Stone massage with Andrea M

"Left thoroughly relax after the melting honey hot stone massage. Would strongly recommend " Recommended!

Jesse says...

July, 2019 Half price aromatic facial with Paula J

"I had a very relaxing and enjoyable experience. Thank You!"

Anonymous says...

July, 2019 Jessica ZenSpa Pedicure with Andrea M

"Andrea was lovely and did a great job on my toes . My feet are lovely and smooth and the polish flawless. Highly recommend " Recommended!

Elizabeth says...

July, 2019

"very nice and relaxing,my skin felt more alive aftr the treatment" Recommended!

Anonymous says...

July, 2019 Living Social Massage with Christina F

"Fabulously accommodating for a last minute change to treatment. Massage was excellent!! " Recommended!

Chloe says...

July, 2019 Groupon facial & massage with Jo M

"What a lovely experience! Jo was lovely very easy to be around and amazing at her treatments. I can’t wait to return xx" Recommended!

Caroline says...

July, 2019

"Lovely relaxing massage with Andrea. Thanks " Recommended!

Alison says...

July, 2019 Groupon facial & massage with Jo M

"I'd highly recommend balm. I had a wonderful facial, shoulder, neck and scalp massage. Came out feeling very relaxed. Jo used clarins products that smelt and felt devine. " Recommended!

Emily says...

July, 2019 Brow tint & tidy with Andrea M

"Thank you for doing such a good job! I can’t believe I haven’t been to Balm before - I’ll definitely be back in the next couple of weeks! Xx" Recommended!

Andrew says...

July, 2019 Groupon facial & massage with Jo M

"Very enjoyable! Had treatment after work on a Friday afternoon and it is was the perfect way to end the week. Will definitely be back for more." Recommended!

Kate says...

June, 2019 Bikini wax with Ellie G

"Ellie was off sick but the person who stepped in who works on the front desk was extremely good! Painless treatment! " Recommended!

Jo says...

June, 2019 Half leg & bikini wax with Ellie G

"Fantastic wax... quick and efficient and we shared a lovely chat!! Thank you for squeezing me in... my weekend is all the better for it as I can wear a summer dress today! :-) XXX" Recommended!

Vicky says...

June, 2019 Groupon facial & massage with Ellie G

"The salon was very clean ,modern and welcoming . The massage couch was the comfiest i have ever been on and the treatment was perfect . I had read some mixed reviews so was not sure what to expect but it was one of the best treatments i have had ,the therapist was very experienced and i left glowing . Would highly recommend" Recommended!

Anonymous says...

June, 2019 Groupon facial & massage with Andrea M

"My daughter and my self recently came in for a facial with scalp and neck massage and have to say it was fantastic! lovely ladies who made us feel very welcome,the treatment was of a high standard and the salon its self was inviting, given the chance we will definitely be back!" Recommended!

Anita says...

June, 2019 Beauty Club Brow Tint with Andrea M

"Andrea is amazing! I'd recommend her treatments! Thank you! " Recommended!

Sybil says...

June, 2019 Living Social Massage with Ellie G

"Lovely welcome at Balm. My massage was so relaxing. My therapist Christina was lovely. A very pleasant experience and I would recommend Balm" Recommended!

Anonymous says...

June, 2019

"A terrific facial with Andrea. Very reviving and relaxing. Good hand massage. Good advice also given. Thanks!!" Recommended!

Jill says...

June, 2019 Groupon facial & massage with Christina F

"Absolutely wonderful facial and massage. Christina was superb therapist and I shall definitely be returning." Recommended!

Fiona says...

June, 2019 Shellac Pedicure with Andrea M

"It was the best pedicure I have ever had, in a relaxed serine environment with a true professional. " Recommended!

Sue says...

June, 2019 Living Social Massage with Andrea M

"I had the most relaxing massage from Andrea yesterday. I will be back for more!" Recommended!

Stanley says...

June, 2019 Pedicure - no polish with Jo M

"Excellent pedicure. Jo was very nice and did a delightful pedicure." Recommended!

Jayne says...

June, 2019 Groupon facial & massage with Christina F

"Christina was a very caring and experienced therapist. She explained every step of the treatment. " Recommended!

Shirley says...

June, 2019 Groupon facial & massage with Jo M

"Very relaxing " Recommended!

Claire says...

June, 2019 Full leg wax with Andrea M

"I felt quite relaxed and comfortable. Andrea did a very good job." Recommended!

Linda says...

June, 2019 Shellac Pedicure with Ellie G

"Excellent " Recommended!

Linda says...

June, 2019 Electrolysis - 10 minute session with Ellie G

"Ellie was very good and took a lot of care!" Recommended!

Florence says...

June, 2019 Groupon facial & massage with Christina F

"Highly recommend Christina. she was very good, friendly & thorough." Recommended!

Florence says...

June, 2019

"Very accommodating " Recommended!

Sally-ann says...

June, 2019 Full body massage with Andrea M

"Lovely massage by Andrea. Pressure just right and I left feeling very relaxed. " Recommended!

Anonymous says...

June, 2019 Brow tidy with Andrea M

"Extremely happy. I made a mistake on the date of my booking but Balm obliged me by fitting me in anyway. Andrea was professional and did a very good job - she has made me feel much better about how my eyebrows look. Extremely reasonable and I will return." Recommended!

Anonymous says...

June, 2019 Full leg & hollywood with Andrea M

"Fantastic service, Andrea was very good and very kind. Thank you!" Recommended!

Tina says...

June, 2019 Jessica File & Paint - Hands with Andrea M

"Andrea - Quick, pleasant and efficient hand file and paint " Recommended!

Jane says...

May, 2019 Groupon facial & massage with Andrea M

"Lovely comfortable beauty couches? Treatment was very relaxing and Andrea very caring regarding my sensitive skin problems..no adverse reactions and great smelling products. Head massage soooooo good. My friend enjoyed her treatment with your other beautician and said it was one of the best facials she had ever had... thank you to you both in making her birthday treat so pleasurable." Recommended!

Anonymous says...

May, 2019 Half price aromatic facial with Christina F

"My facial was very relaxing. I enjoyed the hand, neck and scalp massages. Christina was very attentive and professional. My skin looks refreshed and healthy. " Recommended!

Anonymous says...

May, 2019

"Andrea is a real balm. Floated home after facial and massage Thanks" Recommended!

Anonymous says...

May, 2019

"Another brilliant experience. Can not recommend this salon highly enough. Such friendly and professional staff and a truly relaxing and pampering experience. " Recommended!

Anonymous says...

May, 2019

"Very good treatment. Andrea is so nice to talk to but also very careful and great attention to detail . Very relaxing and unrushed "

Fiona says...

May, 2019 Guinot Hydradermie Lift Facial with Andrea M

"Andrea did a Hydradermie lift which was wonderful. Relaxing and with s lovely touch. I thoroughly recommend it his facial. " Recommended!

Anonymous says...

May, 2019 Living Social Massage with Andrea M

"My friend and I visited Balm for the first time this week. We both had a Massage. The massage was wonderful and we will return" Recommended!

Lucy says...

May, 2019 Beauty Club Express Facial with Ellie G

"Ellie is a very Competent and skilled beautician" Recommended!

Lucy says...

May, 2019 Guinot Hydradermie Facial with Andrea M

"Lovely facial. Thanks" Recommended!

Sarah says...

May, 2019 Living Social Massage with Christina F

"Lovely lady. Would have liked a firmer massage as lots of knots to get rid of. Did tell her that she could go firmer when she asked how pressure was. Will return for other treatments." Recommended!

Sybil says...

May, 2019 Jessica ZenSpa Deluxe Pedicure with Andrea M

"Andrea M was wonderful - very competent. One of the best pedicures I’ve ever had! I was able to sit back and relax. " Recommended!

Jakki says...

April, 2019 Living Social Massage with Christina F

"Absolutely super from start to finish. Christina was delightful, massage was excellent and I would not hesitate to recommend Balm. " Recommended!

Alison says...

April, 2019 Electrolysis - 10 minute session with Ellie G

"Excellent Made me feel safe and confident over a painful procedure And has saved me money in the future " Recommended!

Amber says...

April, 2019 Half leg & bikini wax with Andrea M

"Andrea is fantastically good at what she does , also very friendly and put me at ease. " Recommended!

Linda says...

April, 2019 Electrolysis - 10 minute session with Ellie G

"Ellie was very good and I was impressed with her thoroughness. " Recommended!

Amy says...

April, 2019 Brow tint & tidy with Ellie G

"Was so grateful you were open on the friday, and you did a lovely job, will highly recommend you, and ws so easy to do all online. Thanks" Recommended!

Vicky says...

April, 2019 Clarins Melting Honey Hot Stone massage with Ellie G

"Amazing massage with hot stones. Really relaxing and leaves your skin feeling great! " Recommended!

Louise says...

April, 2019 Guinot Hydradermie Eye Logic (was lift Yeux) with Andrea M

"Andrea has a delightful manner and it was easy to drift off with her featherlight yet firm application of this most relaxing treatment. The visual effects are instant and I highly recommend." Recommended!

Alison says...

April, 2019 Anti stress massage and scrub with Christina F

"excellent masseuse 11 out of 10 couldn't have been better felt very relaxed afterwards " Recommended!

Anonymous says...

April, 2019

"Brilliant " Recommended!

Diane says...

April, 2019

"Can not recommend Balm highly enough. I had a migraine when I attended yesterday for my manicure and pedicure and almost cancelled. So pleased I didn’t. Andrea was so understanding and her pampering helped me feel completely relaxed, so much so I almost fell asleep! I am so happy with my beautiful nails too. I was given advice on nail care and colour and also support for my migraine. Thank you Andrea and Balm xxx" Recommended!

Anonymous says...

April, 2019 Lip wax with Alice _

"Excellent. Alice was delightful and the treatment was done well. Thank you" Recommended!

Anonymous says...

April, 2019 Lash and brow tint with Andrea M

"Andrea is a wonderful aesthetician. She gave me a hand massage during my extremely effective and pain free lash and brow tint and I felt very well-looked after. Thank-you Andrea." Recommended!

Anonymous says...

April, 2019 Guinot Hydradermie Lift Facial with Alice _

"A very pleasant treatment, thank you!" Recommended!

Penny says...

March, 2019

"The treatment I received was given professionally, with care and in a friendly manner! Thank you Ellie!" Recommended!

Anonymous says...

March, 2019 Living Social Massage with Andrea M

"It was amazing! Andrea is professional, polite and gentle " Recommended!

Anonymous says...

March, 2019 Guinot Hydradermie Facial with Paula J

"A wonderful facial. Thanks." Recommended!

Andy says...

March, 2019 G. Room Signature Facial with Andrea M

"What can I say... relaxed is an understatement! Most amazing facial I have ever had! Andrea was so gentle & caring along with the rest of the staff." Recommended!

Novella says...

March, 2019 Living Social Massage with Ellie G

"Amazing full body massage, one of the best I’ve had. I’ll definitely be back - Gareth " Recommended!

Novella says...

March, 2019 Living Social Massage with Ellie G

"Absolutely amazing massage. Very professional and friendly. I felt so relaxed and refreshed after. A big thank you!!" Recommended!

Lily says...

March, 2019 Living Social Massage with Christina F

"Great massage in a nice salon!" Recommended!

Anna says...

March, 2019 Full body massage with Andrea M

"Thank you so much for the massage and for allowing me to redeem my out of date voucher. It really made my heart sing to know people can be so kind. " Recommended!

Becky says...

March, 2019 Beauty Club Lash Tint with Andrea M

"Really happy with the results and loving taking advantage of everything included with my Beauty Club membership. " Recommended!

Becky says...

March, 2019

"Great salon, friendly staff and wonderful treatments. " Recommended!

Doreen says...

March, 2019 Consultation - Microblading & semipermanent makeup with Shelly G

"a wonderful, professional service with excellent follow up" Recommended!

Wendy says...

March, 2019 The perfect pamper 90 mins with Andrea M

"Lovely treatment! " Recommended!

Kevin says...

March, 2019 Living Social Massage with Andrea M

"Very relaxing massage with Andrea. Staff at balm were friendly and accomodating. " Recommended!

Karen says...

March, 2019 Living Social Massage with Andrea M

"I have had a few massages but I can honestly say this was the best. Andrea explained what she was going to do beforehand and the best part was leaving back until the end and the hot towel. Felt really relaxing and slept very well. Thoroughly recommend this treatment. ? ? ? ? ? all the way " Recommended!

Anonymous says...

March, 2019 Clarins Aromatic Facial with Alice _

"A really comprehensive facial. Alice did very well and I left feeling totally relaxed and clean!" Recommended!

Anonymous says...

March, 2019 Electrolysis - 10 minute session with Ellie G

"Absolutely fine. Ellie did a thorough job, cheerfully." Recommended!

Barbara says...

March, 2019 Living Social Massage with Ellie G

"Lovely relaxing massage. Very clean and calm environment.," Recommended!

Esther says...

March, 2019 £5 off a Brazilian or Hollywood with Alice with Alice _

"Excellent efficient wax from a friendly person. Recommended. " Recommended!

Anonymous says...

March, 2019 Living Social Massage with Ellie G

"The massage with Ellie was lovely, she made the whole experience comfortable and enjoyable. Throughly recommend!" Recommended!

Sarah says...

March, 2019

"Shelly was absolutely amazing, best facial ever and really knows her stuff, could instantly see the transformation in my skin it was brighter, firmer and more plumped was delighted with the results. Definitely book again, thank you Shelly x" Recommended!

Liz says...

March, 2019 Living Social Massage with Andrea M

"Excellent, relaxing massage." Recommended!

Gloria says...

March, 2019 Muscle Meltdown - Back & Shoulder massage with Andrea M

"I always enjoy my massage with Andrea. She is a very pleasant and kind person. I am always satisfied that she’s done a good job. I feel relaxed and soothed at the end. Well done and thank you Andrea; see you again. Gloria" Recommended!

Julie says...

March, 2019 Clarins Melting Honey Hot Stone massage with Andrea M

"The hot stone massage with Andrea was amazing. She was very firm on my shoulders and released all the tension. it was a really enjoyable experience and I would def do it again but perhaps not the honey one - just a personal choice I wasn’t keen on the smell it left afterwards. Andrea however is really good and I’d def go back and have a massage with her again. " Recommended!

Chris says...

February, 2019

"Brilliant " Recommended!

Carol says...

February, 2019 Living Social Massage with Ellie G

"I had a fantastic full body massage. Ellie was very attentive, asking if I was ok. Lovely experience and highly recommended " Recommended!

Carol says...

February, 2019 Living Social Massage with Andrea M

"Made me very comfortable and she was informative of the questions I asked. Whole experience very relaxing and enjoyable " Recommended!

Andrew says...

February, 2019 Living Social Massage with Ellie G

"Great massage thank you very relaxing, will definitely return " Recommended!

Pennie says...

February, 2019 Living Social Massage with Ellie G

"I had a lovely experience at Balm. The surroundings were peaceful, relaxing and extremely clean. The massage itself was amazing, I am an extremely tense, tight stressy person and sit at a desk all day hunched over a keyboard. I could literally feel the knots being worked out and will definitely go back for another one." Recommended!

Anonymous says...

February, 2019

"Thank you Andrea and Paula for making it a really relaxing, comfortable visit. I enjoyed my bright blue toenails for the whole week of my holiday away!" Recommended!

Francis says...

February, 2019 Living Social Massage with Ellie G

"I had a thoroughly enjoyable massage, very relaxing" Recommended!

Sally says...

February, 2019 Don't be SAD with Paula J

"My treatment and therapist were both amazing. I was having trouble relaxing but Paula put me at ease. I felt wonderful for the rest of the day. Thank you so much" Recommended!

Emilie says...

February, 2019 Shellac file and paint - hands with Andrea M

"Beautifully done, I love them! Thank you xx" Recommended!

Jane says...

February, 2019 Living Social Massage with Andrea M

"Fantastic experience, really relaxing and helped ease my tense spots. Andrea made me feel comfortable and a real treat. Highly recommend, will definitely be back." Recommended!

Caroline says...

February, 2019 Guinot Hydradermie Facial with Andrea M

"Felt Andrea was very knowledgable and the facial was excellent!" Recommended!

Anonymous says...

February, 2019 Free Skin Health Check with Paula J

"Excellent. Just what I wanted. Paula was very knowledgeable and made an effort to find out exactly I wanted from the appointment. I left with a clear idea of what to do next for my skin." Recommended!

Jane says...

February, 2019 The Ultimate Facial with Shelly G

"Very relaxing and my skin looks amazing would definitely recommend " Recommended!

Linda says...

February, 2019 Electrolysis - 10 minute session with Ellie G

"Very good as always. " Recommended!

Louise says...

February, 2019

"First class service as always." Recommended!

Becky says...

February, 2019 Living Social Massage with Andrea M

"A great, strong massage. Felt wonderful afterwards. " Recommended!

Phil says...

February, 2019 Living Social Massage with Andrea M

"nice birthday present from my wife. friendly and relaxed. enjoyed very much." Recommended!

Claire says...

February, 2019 Electrolysis - 10 minute session with Ellie G

"This treatment is really showing results, soon I won't need it very often at all. Ellie is very capable and friendly, highly recommended as a therapist." Recommended!

Kate says...

February, 2019 Bikini wax with Paula J

"Excellent service " Recommended!

Alison says...

February, 2019

"Amazing massages by Andrea. We had never been before and she was remarkable. Highly professional and an expert in her field. I will definitely be visiting again. All the staff were so warm and friendly. And whilst waiting for my husband I was given cups of tea and had a good chat. It really was such a lovely place to visit. " Recommended!

Vicky says...

February, 2019 Bikini wax with Aimee J

"Quick and efficient thank you " Recommended!

Anonymous says...

February, 2019 Half leg wax with Aimee J

"Aimee was really friendly and chatty. I am very happy with the result, my legs are nice and smooth ?" Recommended!

Anonymous says...

January, 2019 Clarins Aromatic Facial with Shelly G

"Shelley did an excellent facial and my skin feels great the day after." Recommended!

Sandra says...

January, 2019

"A vey relaxing experience. " Recommended!

Melanie says...

January, 2019 Shellac Removal and Repaint with Andrea M

"Very good shellac removal and reapplying. Staff are friendly and chatty and do a great job." Recommended!

Anonymous says...

January, 2019

"Friendly and careful service as always" Recommended!

Vicky says...

January, 2019 Brow tint & tidy with Shelly G

"Excellent thank you" Recommended!

Ruth says...

January, 2019 Full leg wax with Ellie G

"Ellie was brilliant! Very professional and excellent at her job. She paid great attention to detail. I’ll be back, thanks Ellie!" Recommended!

David says...

January, 2019 Full body massage with Ellie G

"A most relaxing 60 minutes" Recommended!

Shirley says...

December, 2018

"Perfect as ever with Paula and made it to the IVY in T Wells in time too Many thanks and Happy New Year to all the staff too " Recommended!

Lesley says...

December, 2018

"Ellie K was lovely . Wonderful pedicure and the Guinot Techni slimming was lovely too. My abdominal muscles were all tight the next day, inspired me to slim and exercise in the new year! Thank you Ellie have a lovely Christmas. Love Lesley XX" Recommended!

Anonymous says...

December, 2018 Shellac Removal and Repaint with Aimee J

"Aimee was lovely. Excellent pedicure." Recommended!

Francis says...

December, 2018 Eyelash tint with Aimee J

"Aimee is such a ray of sunshine. Amazing customer service and amazing treatment. " Recommended!

Louise says...

December, 2018

"Cannot recommend highly enough the treatment received here." Recommended!

Linda says...

December, 2018 Electrolysis - 10 minute session with Ellie G

"Very good! " Recommended!

Chris says...

December, 2018

"Just brilliant " Recommended!

Anonymous says...

December, 2018 Jessica manicure no polish with Andrea M

"Andrea is professional and personable in every treatment she offers and this one no exception!" Recommended!

Helen says...

December, 2018 Full leg wax with Aimee J

"I found Aimee very friendly and efficient. I would recommend her." Recommended!

Stanley says...

December, 2018 Pedicure - no polish with Paula J

"It was a delightful pedicure. Paula did it beautifully and I will rebook in March." Recommended!

Florence says...

December, 2018 Half leg & bikini wax with Aimee J

"Aimee was really friendly and put me at ease - I would definitely recommend! " Recommended!

Sharon says...

November, 2018 Balm Black Friday - Clarins Aromatic Facial with Mel V

"Thanks for a fabulous and relaxing facial!" Recommended!

Penny says...

November, 2018 The perfect pamper 60 mins with Mel V

"I Have had a wonderful back massage and facial this week. Mel performed her magic and made me feel relaxed and pampered; I look forward to my next visit! " Recommended!

Chris says...

November, 2018

"Totally recommended " Recommended!

Claire says...

November, 2018 Electrolysis - 10 minute session with Ellie G

"Ellie did a great job, thank you" Recommended!

Claire says...

November, 2018 Hollywood hot wax with Andrea M

"Brilliant as always!" Recommended!

Anonymous says...

November, 2018 The perfect pamper 60 mins with Mel V

"Mel has been absolutely wonderful, especially after the last two experiences. I am so glad I went back- have not been so relaxed for a long time." Recommended!

Sarah says...

November, 2018 The perfect pamper 60 mins with Mel V

"This was the first time I’ve had a facial as I have sensitive skin and have been concerned about bad reactions. Having had one with Mel I’ll definitely be booking more! My skin felt great and no bad reactions at all. Would highly recommend! " Recommended!

Louise says...

November, 2018 Guinot Hydradermie Eye Logic (was lift Yeux) with Paula J

"This treatment is the perfect way to give yourself a lift. The results are immediate and noticeable. Step up and give yourself a pre-Christmas treat." Recommended!

Sally says...

November, 2018 Guinot Hydradermie Facial with Paula J

"Yesterdays Guinot facial by Paula J was just perfect. Such a lovely lady, friendly totally professional and actually quite an inspiration personally. (We got chatting!) She even popped my soaked jeans in the tumble drier as I'd been caught in the rain earlier. Balm deserves to do well. Thank you. " Recommended!

Anita says...

November, 2018 Lash and brow tint with Aimee J

"Brilliant - thank you!" Recommended!

Anonymous says...

October, 2018

"Really happy with my Shellac file and paint. Aimee did a fantastic job and I will be coming back again!" Recommended!

Erica, known as Jan says...

October, 2018 The perfect pamper 60 mins with Mel V

"Many thanks for a lovely experience. I enjoyed Mel's TLC very much so please pass on my grateful thanks to her. I planned to buy the Eau Dyamisante but was thrilled to receive two bonus products with it. All in all a great experience." Recommended!

Linda says...

October, 2018 Electrolysis - 10 minute session with Ellie G

"Very good. Ellie is very pleasant. " Recommended!

Louise says...

October, 2018

"Probably the best brow tint and tidy you can get. The lip wax often leaves me red and sore as I have sensitive skin, but this was perfect." Recommended!

Sally-ann says...

October, 2018 Shellac File and Polish with Andrea M

"Really good job.very happy. " Recommended!

Monique says...

October, 2018 Lash and brow tint with Paula J

"As always Paula was lovely and did a very professional job." Recommended!

Vicky says...

October, 2018 Bikini wax with Andrea M

"Excellent bikini wax and lovely friendly service! " Recommended!

Sharon says...

October, 2018 Clarins Aromatic Facial with Paula J

"Thank you Paula for such a relaxing and revitalising facial. My skin felt wonderful afterwards. " Recommended!

Debbie says...

October, 2018 Bikini wax with Aimee J

"Very friendly and prefer the hot wax treatment to the previous wax." Recommended!

Amalina says...

October, 2018 Lash lift & tint with Paula J

"Fantastic, highly recommend x" Recommended!

Hannah says...

September, 2018 Shellac File and Polish with Andrea M

"Helpful, friendly and did a great job" Recommended!

Louise says...

September, 2018

"Paula J is so completely professional in every area of beauty therapy and advice. She relaxes you and the way in which she delivers the treatment creates a calming atmosphere that leaves you revived and ready for any challenge. I highly recommend her." Recommended!

Stanley says...

September, 2018 Pedicure - no polish with Paula J

"It was an excellent pedicure and Paula did it beautifully." Recommended!

Anonymous says...

September, 2018 Brow tidy with Ellie G

"Booked a last minute appointment for an eyebrow tidy treatment online which was a convenient way to book. Booking process was very easy. Reception was courteous, Ellie was very professional and I am very pleased with the results and service I received- and all at very reasonable price. I shall be back. Thank you ‘Balm’" Recommended!

Anonymous says...

September, 2018 Jessica File & Paint with Ellie G

"nails look great . getting lots of compliments.thanks." Recommended!

Chris says...

September, 2018 Full body massage with Paula J

"Awesome massage, very relaxing, back felt much looser afterwards. Paula is brilliant, both in terms of what she does but also she is really caring and friendly. She’s a credit to your team." Recommended!

Linda says...

August, 2018 Electrolysis - 10 minute session with Steph B

"Very good. " Recommended!

Eileen says...

August, 2018 Lip wax with Aimee J

"i would recommend balm friendly efficient good value for money" Recommended!

Jane says...

August, 2018

"My back massage was lovely, and my eyebrows are tidy again! I would recommend Aimee. " Recommended!

Julie says...

August, 2018

"I was very pleased and happy with both manicure and pedicure, the recommendation of colour was perfect Very professionally done and will definitely come back " Recommended!

Anonymous says...

August, 2018 Electrolysis - 10 minute session with Steph B

"Good treatment in a calm, friendly and professional environment. Highly recommended. " Recommended!

Fiona says...

August, 2018 Guinot Hydradermie Lift Deluxe Facial with Paula J

"A highly professional and excellently executed treatment. I would highly recommend Paula .Thank you." Recommended!

Fiona says...

August, 2018 Reflexology (60 minutes) with Cara Barseghian

"Excellent is the only way to describe this treatment." Recommended!

Anonymous says...

July, 2018

"Painless and speedy waxing, then very relaxing Hydradermie Lift treatment, thank you!" Recommended!

Monique says...

July, 2018

"Paula , is so warm and yet professional. The facial and massage were truely wonderful." Recommended!

Helen says...

July, 2018

"Ellie is a very accomplished beautician. My Shellac Polish has had many compliments. Friendly and professional service." Recommended!

Ozora says...

July, 2018 Full body massage with Steph B

"Very relaxing! Lovely atmosphere..i could have done with more deep tissue massage though personally. Would definitely recommend for relaxation. " Recommended!

Anonymous says...

July, 2018

"Nice friendly welcome, Ellie was very professional and I am very pleased with my manicure and pedicure." Recommended!

Sally-ann says...

July, 2018 Shellac File and Polish with Ellie G

"This was my first ever manicure and Ellie was delightful and did a great job. I shall book again. " Recommended!

Sybil says...

July, 2018 Jessica ZenSpa Pedicure with Ellie G

"It was lovely to meet Ellie! She did a brilliant job - I especially enjoyed my foot and leg massage. Thank you!" Recommended!

Vicky says...

July, 2018 Bikini wax with Christine B

"Good bikini wax.Professional and friendly service. Thank you." Recommended!

Jackie says...

July, 2018 Jessica ZenSpa Pedicure with Steph B

"Professional pedicure in a relaxed environment with a friendly member of staff" Recommended!

Sarah says...

July, 2018 Guinot Age Summum Facial with Paula J

"My second visit for my Guinot facial with Paula, was as perfect as the first. I've had quite a stressful few months, and Paulas theraputic touch, totally smoothed out all the rough edges! Literally! Thank you " Recommended!

Mary says...

June, 2018 Sienna X spray tan with Paula J

"Great service and tan as always " Recommended!

Anonymous says...

June, 2018 Bikini wax with Paula J

"Really excellent, one of the best and practically pain free! " Recommended!

Fiona says...

June, 2018 Guinot Hydradermie Lift 60 mins with Paula J

"A wonderful experience. Paula has a really relaxing touch and is a delight to have as a therapist. I strongly recommend her and the Hydradermie Lift. An amazing work out for the face." Recommended!

Sybil says...

June, 2018 Jessica ZenSpa Deluxe Pedicure with Paula J

"I always enjoy my pedicures with you. Paula did a lovely job on Thursday! Many thanks to her. " Recommended!

Stanley says...

June, 2018 Pedicure - no polish with Paula J

"An excellent pedicure from Paula. I will book again in September." Recommended!

Louise says...

June, 2018 Guinot Hydradermie Eye Logic (was lift Yeux) with Paula J

"This is by far the best facial treatment you can get. Paula is so sensitive to your needs and you come out of the 45 minute session glowing and feeling 10 years younger. I cannot recommend this treatment enough." Recommended!

Elizabeth says...

June, 2018

"I had a wonderful time. The massages were wonderful, ironed out a few kinks! The facial was great. All the staff were very professional and friendly. I will return. Thanks" Recommended!

Anonymous says...

June, 2018 Guinot Hydradermie Lift 60 mins with Paula J

"Very thorough and relaxing treatment with a lovely therapist! " Recommended!

Anonymous says...

May, 2018 Makeup MOT with Steph B

"My cleanse and make-up session with Steph was excellent. She introduced me to new products within the Clarins range which I shall use from no won. Her application made my skin look flawless. She involved me with choice of products and colours all the way. I felt absolutely fabulous." Recommended!

Anonymous says...

May, 2018 Hollywood hot wax with Lynette K

"Would highly recommend.. friendly and professional.. totally put me at ease and did a great job!" Recommended!

Louise says...

May, 2018

"Paula I an experienced and competent lady who yet again offered me an expert session along with advice of what I can do at home to maintain the good work she has done. Took years off me!" Recommended!

Anonymous says...

May, 2018 Full leg wax with Paula J

"Paula is brilliant, professional and very calm inducing! Thanks a lot, I’ll definitely be back?" Recommended!

Anonymous says...

May, 2018 Electrolysis - 10 minute session with Lynette K

"Very good service." Recommended!

Anonymous says...

May, 2018 Red Vein Treatment with Lynette K

"Lynette is a person who immediately puts you at ease with her friendly yet professional approach. The treatment itself was very tolerable pain-wise, and Lynette provided comprehensive written aftercare advice, as well as talking me through it, and answered any concerns I had thoroughly. Highly recommended!" Recommended!

Rebecca says...

May, 2018 Brow tidy with Paula J

"Paula was really lovely and made me feel very at ease. My eyebrows look great!" Recommended!

Charlotte says...

May, 2018 Jessica File & Paint with Steph B

"Excellent. Very happy. Thankyou. " Recommended!

Alison says...

May, 2018

"Paula was great - lovely colour - and i rate BALM highly. They make you welcome. " Recommended!

Kate says...

May, 2018 Eye trio with Paula J

"Great thanks " Recommended!

Anonymous says...

April, 2018 Full body massage with Paula J

"A lovely massage from Paula, very relaxing. A little too much oil for my preference but otherwise very good." Recommended!

Louise says...

April, 2018 Clarins Signature Facial 70 mins with Lynette K

"Treatment was well explained by Lynette. Felt relaxed throughout facial. " Recommended!

Marcus says...

April, 2018 Full body massage with Lynette K

"My recent appointment with Lynette was as always an incredible, ultra relaxing, rejuvinating, calming and re-generating experience. A cut above many other massages that I have experienced across the world. Absolutely fabulous. thank you!!!! Marcus" Recommended!

Vicky says...

April, 2018 Jessica manicure no polish with Paula J

"Paula was so Lovely very friendly and made me feel very comfortable. Thank you " Recommended!

Anonymous says...

April, 2018 Full body massage with Steph B

"Steph B is an excellent masseuse. I felt relaxed during my massage and refreshed after. I highly recommend Steph. Five stars Steph! " Recommended!

Anonymous says...

April, 2018

"Good!" Recommended!

Karen says...

April, 2018

"Fantastic! my favourite facial. I left feeling thoroughly relaxed and pampered. Thank you!" Recommended!

Anonymous says...

April, 2018 Hollywood hot wax with Lynette K

"It is incredibly hard to find a good bikini waxer, especially in Lewes. Lynette made me feel incredibly comfy, did an amazing job and even more so made me laugh throughout the whole of my time! I would 100% recommend her!" Recommended!

Sybil says...

April, 2018 Jessica ZenSpa Deluxe Pedicure with Steph B

"Fantastic! Highly recommend. Thank you, Steph! " Recommended!

Sarah says...

April, 2018 Shellac File and Polish with Paula J

"Cannot recommend Paula highly enough she really goes the extra mile. Fab treatment as always " Recommended!

Susannah says...

April, 2018 Brow tidy with Paula J

"Lovely therapist, very precise treatment x" Recommended!

Sarah says...

April, 2018 Guinot Age Summum Facial with Paula J

"I was transported to paradise yesterday whilst in the extremely gentle and calming hands of Paula. Meeting up with a friend today I was asked what I use on my face, as it looked so radiant and smooth! I'm sure you'll be getting another customer. Thank you so much. I'll be back!" Recommended!

Theresa says...

April, 2018 Bikini wax with Steph B

"Great service, booked at the exact time I wanted. Wax was quick (which is the best for me) and well done. Also had my nails done with Steph B the day before and they look great." Recommended!

Anonymous says...

March, 2018 Guinot Hydradermie Lift 60 mins with Steph G

"Gorgeous and relaxing treatment - thank you Steph!" Recommended!

Liz says...

March, 2018 Guinot Hydradermie Facial with Lynette K

"This was one of the best facials I have ever had....and I have had many over the last 40 years, all over the world. Lynette has just the right touch, not too soft and not too hard. It has perked my skin up and I do feel better today. Thank you and I try to come more regularly! " Recommended!

Nina says...

March, 2018 Eyebrow tint with Paula J

"Paula exceeded herself by starting her shift earlier to fit me in I really appreciated that! And of course a brilliant eyebrow tint." Recommended!

Sharon says...

March, 2018 Clarins Aromatic Facial with Lynette K

"THANKS Lynette for a fabulous facial. I always look forward to coming to Balm and I’m never disappointed. Lynette is a highly skilled and knowledgeable therapist. " Recommended!

Sally-ann says...

March, 2018 Lash and brow tint with Lynette K

"First visit under new management. Very pleased and most certainly will be back. " Recommended!

Gloria says...

March, 2018 Muscle Meltdown - Back & Shoulder massage with Steph B

"I thoroughly enjoyed my back and shoulder massage with Steph. My massage was strong yet gentle and I left feeling happy with my treatment. In fact, I will be booking another session with Steph in the near future. I thoroughly recommend Balm. Gloria" Recommended!

Claire says...

March, 2018 Full leg wax with Paula J

"Paula has a lovely calm manner and makes it easy to relax even when having a leg wax, which she does very well. I wouldn't go anywhere else." Recommended!

Anonymous says...

March, 2018 Guinot Aromatic Facial with Paula J

"Lovely staff. The treatment was amazing! Superb " Recommended!

Anonymous says...

March, 2018 Guinot Hydradermie Lift 60 mins with Lynette K

"Very soothing treatment and good advice given by Lynette" Recommended!

Stanley says...

March, 2018 Pedicure - no polish with Paula J

"An excellent pedicure which Paula did beautifully. I'm extremely satisfied and will book again in June." Recommended!

Anonymous says...

March, 2018 Eye trio with Paula J

"Paula was lovely. My eye brows and eye lashes look very natural and neat. The waxing and tweezering was almost painless and my skin looked much less red than previous experiences in other salons so Paula must have a magic touch! Thank you " Recommended!

Shirley says...

March, 2018 Lash and brow tint with Lynette K

"perfect" Recommended!

Anonymous says...

March, 2018 Brow tint & tidy with Paula J

"Very friendly and professional service." Recommended!

Fiona says...

March, 2018 Guinot Hydradermie Lift Express facial with Georgia S

"A wonderful treatment, professional executed. 4 of a 6 course treatment, and the effects are amazing. Hydradermie Lift an excellent work out for the face. " Recommended!

Monique says...

February, 2018 Muscle Meltdown - Back & Shoulder massage with Steph G

"Steph, was wonderful, she has a magic touch.." Recommended!

Anonymous says...

February, 2018 Guinot Hydradermie Eye Logic (was lift Yeux) with Georgia S

"Very relaxing and professional service. Never disappoints. Balm really is the A Team. " Recommended!

Anonymous says...

February, 2018

"Highly professional job as always." Recommended!

Annie says...

February, 2018 Electrolysis - course of 6 x 10 minutes with Lynette K

"Friendly and efficient service as always in a calm environment " Recommended!

Anonymous says...

February, 2018 Hollywood hot wax with Georgia S

"It was my first time having my anything waxed. As sudden my decision was to go and have it done, as good my feedback is. The place is pretty, comfortable, and the employees are helpful and kind. Thank you again! 10/10" Recommended!

Mary says...

February, 2018 Sienna X spray tan with Steph G

"Great!! Lovely therapists. Great service and results. Thank you " Recommended!

Vicky says...

February, 2018 Bikini wax with Georgia S

"Excellent treatment as always. Friendly and professional. " Recommended!

Wendy says...

February, 2018 Guinot Hydradermie Lift Deluxe - course of 6 with Lynette K

"Lynette was amazing. She has a really great touch - somehow both strong and gentle - and I felt thoroughly spilt. Highly recommend." Recommended!

Kate says...

February, 2018 Eye trio with Steph G

"Fab thanks! " Recommended!

Charlotte says...

February, 2018 Shellac Removal and Repaint with Paula J

"Paula was lovely! Super job. Really pleased. Thankyou" Recommended!

Anonymous says...

February, 2018

"Fantastic, I really love getting my treatments here - I go once a month and everyone is always friendly, and the treatments are brilliant!" Recommended!

Claire says...

February, 2018 Neo Elegance LED facial - calming with Paula J

"Apart from being a lovely, warm, relaxing time and the great hand massage included, it actually reduced the redness of my rosacea, a good thing all round." Recommended!

Wendy says...

February, 2018 Guinot Hydradermie Lift Deluxe Facial with Georgia S

"Had the most lovely experience. Georgia has an amazing touch and I felt thoroughly spoiled." Recommended!

Jane says...

February, 2018 Guinot Hydradermie Lift Deluxe Facial with Georgia S

"Amazing best facial ever definitely coming back. Georgia was great too definitely knew what she was doing I could definitely see a different in my skin. Thank you." Recommended!

Elaine says...

January, 2018 Half leg wax with Paula J

"Great to be able to book and pay on-line. Good service " Recommended!

Astrid says...

January, 2018

"Lynette was wonderful as always, caring and totally relaxing- thanks" Recommended!

Christine says...

January, 2018

"Relaxing treatment, Georgia listened to what I wanted with my eyebrows, very professional" Recommended!

Monique says...

January, 2018 Lash and brow tint with Paula J

"Friendly, professional and very skilled." Recommended!

Linda says...

January, 2018 Electrolysis - 10 minute session with Georgia S

"Very good! " Recommended!

Claire says...

January, 2018 Full leg wax with Paula J

"Paula was great, having had waxing for 40 years or so I've learnt to tell when it is a good experience. She was thorough and I enjoyed chatting with her. She even suggested a treatment for my skin which I then booked, a first for me as I usually refuse all other types of treatment!" Recommended!

Fiona says...

January, 2018 Guinot Hydradermie Lift Deluxe Facial with Georgia S

"Realxing, professionally executed and fantastic results. A sheer delight.Georgia was brilliant." Recommended!

Martin says...

January, 2018 Muscle Meltdown - Back & Shoulder massage with Georgia S

"Fantastic massage, thank you" Recommended!

Ruth says...

January, 2018 Full leg & bikini wax with Paula J

"Very happy with care and attention and final result!" Recommended!

Sybil says...

January, 2018 Jessica ZenSpa Deluxe Pedicure with Paula J

"A wonderful experience, Paula! Thank you so much!" Recommended!

Anonymous says...

January, 2018 Guinot Aromatic Facial with Lynette K

"Lovely relaxing hour! Left my skin feeling soft and smooth." Recommended!

Anonymous says...

January, 2018 Brow tint & tidy with Georgia S

"Excellent - really pleased with the result." Recommended!

Anna says...

January, 2018 Muscle Meltdown - Back & Shoulder massage with Georgia S

"An amazing massage. Georgia was very professional and tailored it my needs. I felt so relaxed afterwards would love to be able to have one every week. Thank you" Recommended!

Rosie says...

January, 2018 Guinot Aromatic Facial with Georgia S

"What a beautiful experience. Georgia was fantastic, the products gorgeous, and i left feeling totally revitalised and relaxed. And my face still feels (and hopefully looks!) a million times better. Thank you!" Recommended!

Mary says...

January, 2018 Sienna X spray tan with Lynette K

"Amazing service and treatment as always! I wouldn't go anywhere else for my spray tans. All the therapists are professional, make you feel completely comfortable and deliver perfect results. X" Recommended!

Anonymous says...

January, 2018

"Lynette was professional and had a very nice manner. The treatment was very relaxing. Thank you." Recommended!

Anonymous says...

January, 2018 Guinot Aromatic Facial with Georgia S

"I had a facial, such a lovely relaxing experience and I would recommend it to anyone" Recommended!

Martin says...

January, 2018 Muscle Meltdown - Back & Shoulder massage with Georgia S

"My back and neck massage really helped relax me, after having been stressed in recent weeks. Georgia was clearly informed and experienced and made my visit well worth the cost. For someone that experiences stress and tension from time to time, this massage was one of the very best ways to relax - I just wish I could afford a daily visit!" Recommended!

Vicky says...

January, 2018 Bikini wax with Paula J

"Always friendly and welcoming. I had a bikini wax and it was done professionally and well! Paula has done it a few times now and I'm very happy with the service!" Recommended!

Wendy says...

December, 2017 Clarins Aromatic Facial with Paula J

"Wonderful, relaxing treatment. Looking forward to my next visit." Recommended!

Anonymous says...

December, 2017 Half leg & bikini wax with Paula J

"I liked my practitioner and t’s a nice place. I like it even better when I get home and take off my tights and there’s no black fluff that has been caught on leftover wax. " Recommended!

Stanley says...

December, 2017 Pedicure - no polish with Georgia S

"It was the first time I've had a pedicure and it was lovely. Georgina gave it, I cannot commend her high enough." Recommended!

Amalina says...

December, 2017 Guinot Hydradermie Facial with Lynette K

"Another amazing facial with the gorgeous Lynette. Regular facials at Balm are a neccesity for my diary. As someone who has suffered with breakouts, its better and more effective than consulting with an independent dermatologist. The treatment plan is so personalized and tailored to your specific skin type / varys to compliment and target problem areas. Thanks Balm! " Recommended!

Amalina says...

December, 2017

"Amazing treatment, Georgia is so gorgeous and my lashes looked insane. It was like i’d had extensions put on! Thanks again x" Recommended!

Deborah says...

December, 2017 NEW! Guinot Hydra Peel facial with Georgia S

"Absolutely fabulous. My skin feels great and Georgia, as always, did a stirling job. Will definately repeat and pass the message on. Happy Xmas everyone. You all deserve a break. Deb Procter " Recommended!

Anonymous says...

December, 2017 Full leg & bikini wax with Steph G

"Perfect " Recommended!

Celia says...

December, 2017 Crystal Clear Oxygen Deluxe with Steph G

"As always completely fabulous, thank you and see you in January " Recommended!

Jane says...

December, 2017

"To take time out in the midst of a busy time was sheer bliss. I had a wonderfully relaxing experience by a lovely beautician. Thoroughly recommend a treatment at Balm . " Recommended!

Gretel says...

December, 2017 Lip & chin wax with Steph G

"Steph is always thoroughly professional, reliable and courteous. I am very happy with the improved customer service shown by the Reception staff since the salon changed its name to Balm under new management, Thanks and Season's Greetings to you al" Recommended!

Meg says...

December, 2017 Guinot Hydradermie Lift Express facial with Georgia S

"First time with Georgia S. Efficient & professional - v satisfied." Recommended!

Susie says...

December, 2017

"I have balance problems and found Georgia very helpful and understanding." Recommended!

Christine says...

December, 2017 Lip wax with Georgia S

"Lovely to receive such good service again from friendly staff in such a relaxing environment" Recommended!

Hannah says...

December, 2017 Guinot Aromatic Facial with Georgia S

"Fantastic treatment- super relaxing great massage " Recommended!

Teresa says...

December, 2017 Muscle Meltdown - Back & Shoulder massage with Steph G

"Lovely relaxing massage which left me feeling human again and revived." Recommended!

Belinda says...

December, 2017

"Perfect - Steph is a wonderful therapist and does a gorgeous facial " Recommended!

Fiona says...

November, 2017 Shellac manicure with Paula J

"very professional and an excellent manicure. Thank you." Recommended!

Anonymous says...

November, 2017 Eye trio with Steph G

"Another excellent visit and treatment from Steph at Balm, so skilled and professional." Recommended!

Edwina says...

November, 2017 Electrolysis - 10 minute session with Lynette K

"The lovely Georgia was great, as always. Ensuring what can be an unwelcome necessity an experience as pleasant and pain-free as possible. " Recommended!

Anonymous says...

November, 2017 Guinot Hydradermie Lift Express facial with Lynette K

"Very cosy and relaxing - so much so that I fell asleep." Recommended!

Anonymous says...

November, 2017 Electrolysis - 10 minute session with Lynette K

"Excellent as always. Highly recommended" Recommended!

Fiona says...

November, 2017 Shellac manicure with Georgia S

"There is only one word for it..... excellent. " Recommended!

Anonymous says...

November, 2017 Express back massage (30 mins) with Georgia S

"I was thoroughly pleased with my reception at Balm. Georgia was a most polite and welcoming masseuse. I would recommend her and intend to book another session with her in the near future. Best wishes Gloria" Recommended!

Fiona says...

November, 2017 Guinot Hydradermie Facial with Georgia S

"A most relaxing facial, excellently executed in a relaxing and restful environment. Georgia was most professional and dis an excellent facial. I would thoroughly recommend Balm for all facials." Recommended!

Anonymous says...

November, 2017 Guinot Hydradermie Facial with Lynette K

"Very relaxing treatment in lovely, cosy surroundings - by extremely pleasant members of staff." Recommended!

Anonymous says...

November, 2017 Eye trio with Steph G

"I am really happy with Steph's way of carrying out the eye trio treatment. I have used her for a long time and the result is always very good. She is calm, efficient, friendly and informative. The added bonus of a lovely hand massage makes a big difference to the overall experience." Recommended!

Olivia says...

November, 2017 Brow tint & tidy with Steph G

"Steph is fab, thank you! Ps - the online booking service is brilliant " Recommended!

Shirley says...

November, 2017 Lash and brow tint with Paula J

"Very pleasant young lady and relaxing treatment . only lashes and brows though" Recommended!

Anonymous says...

November, 2017 Eye trio with Steph G

"Steph was great, a good, efficient treatment, boosted by a lovely heated treatment bed and a mini hand massage with handcream." Recommended!