We run a card capture system when taking appointments online. We have no access to your payment card details. They are stored on our card processors system Squareup Europe Ltd who are authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registered reference no. 900846) for the issuing of electronic money and provision of payment services.

Your card information is completely safe and are simply a means of protecting ourselves against late cancellations and no shows. No payments will be taken until your treatment has been completed and without prior consent. In the case of a deposit system being in place you will be notified of this during the booking process.

By confirming that you agree to our terms and conditions upon booking you understand that in the case of a late cancellation or no show we can debit the necessary fees. You will be sent an email to confirm the amount debited.

Please refer to the terms and conditions for more information.