Customer Reviews

Rachel says...

October, 2019

"Love Charmaine - she's so lovely and I get amazing results with my eyebrows. Definitely recommend!" Recommended!

Harriet says...

September, 2019 Brazilian blow-dry with Seher N

"Seher is the best hairdresser I’ve ever had! Thoroughly recommend this treatment." Recommended!

Anonymous says...

September, 2019

"Excellent services and very professional. " Recommended!

Coline says...

September, 2019 Full head tint/semi permanent with Stefano P.

"Excellent colour." Recommended!

Jenny says...

September, 2019 Brazilian hot wax with Francesca R.

"Francesca was amazing! Never going anywhere else for a wax - highly recommended!" Recommended!

frances says...

September, 2019

"Very good, quick & efficient & Francesca is caring, warm & informative. I will be back ! " Recommended!

Joanna says...

August, 2019 cut and blow-dry with Stefano P.

"Stefano is the best! As always l ask him to go with what he thinks will work and he never disappoints " Recommended!

Anonymous says...

August, 2019 cut and blow-dry with Stefano P.

"I can't praise Stefano highly enough. I usually find the hairdressers quite a difficult experience, as I always come out looking like a different person! But Stefano actually took the time to listen to how I usually wear my hair and styled it similarly. I was so so happy with the result, its the first time in ages I haven't gone straight home to 'fix' it! " Recommended!

Laure says...

August, 2019 Root tint/semi permanent and cut and blow-dry with Stefano P.

"Highly recommend, I am extremely happy with the advice and how I now look like ! Thank you again and I will come back." Recommended!

Casey says...

August, 2019 cut and blow-dry with Seher N

"Not often I can say that I love my haircut but Seher did a great job in reviving my hair :) Definitely recommend. " Recommended!

Anonymous says...

August, 2019 Blow dry with Seher N

"Super speedy process to book - and the team were able to see nearly right away, which saved me from the a beauty emergency (eg a bird poo'd in my hair!). Hair smelled great and was silky soft after the shampooing, deep conditioning, and blow dry. Thank you Seher!" Recommended!

Anonymous says...

August, 2019 Root tint/semi permanent and cut and blow-dry with Seher N

"Excellent cut colour and blow-dry, as always. Really efficient friendly service. Highly recommended." Recommended!

Sarah says...

August, 2019 cut and blow-dry with Stefano P.

"Amazing cut yet again -- Stefano is very talented and friendly. He's been invaluable in transitioning back to my naturally curly hair." Recommended!

Sarah says...

August, 2019 Toners on its own with Stefano P.

"I'm growing out my hair but was unhappy with the ends that still had bleach where the color had washed out. I was thinking I'd have to just chop it off (didn't want to) and toners were the superior option I didn't think of and just going to go nuclear. I'm so grateful b/c I kept my length and now have a nice color at the ends! " Recommended!

Livia says...

August, 2019 Bikini line wax with Francesca R.

"Fantastic!!! As always, Francesca was super professional and friendly. I'll be back for sure!" Recommended!

Anonymous says...

August, 2019

"Great service and not uncomfortable or really that painful at all. definitely recommend " Recommended!

Carol says...

August, 2019

"I've been getting my hair cut by Stefano for a while now and am always delighted with the end result. He listens carefully, explains what will and won't work (and why), and talks me through what he's going to do. His execution is meticulous and I always leave with a great cut. Yesterday he coloured my hair for the first time, and changed the style. I showed him some photos to give him an idea of what I liked, and then trusted his judgement completely to translate this into something that would suit my own hair and skin tone perfectly. I was not disappointed- he's done such a wonderful job. He even took the time to teach me how to use a diffuser, step by step, to style my hair differently. I've had loads of compliments already (and even some flirty smiles in the street, which MUST be down to the hair!). I love it- thank you Stefano!" Recommended!

Carly says...

August, 2019

"Super professional and knew exactly what i wanted and how to achieve. Thank you so much! x" Recommended!

Elisabetta says...

August, 2019

"The girls are all lovely , had my treatments with Charmaine and she was brilliant ! Will definitely recommend the salon " Recommended!

Anonymous says...

July, 2019

"Great, just like the first time. excellent attention to detail and super treatment. " Recommended!

Judy says...

July, 2019 cut and blow-dry with Stefano P.

"The appointment t was for my daughter Haia Ironside and she was delighted with her hair cut and the service provided. Thank you. " Recommended!

Nicola says...

July, 2019 Blow dry with Stefano P.

"Love this place :)" Recommended!

Maxine says...

July, 2019 Hollywood hot wax with Francesca R.

"Francesca was lovely and made me feel at ease!" Recommended!

Natalie says...

July, 2019 3/4 head highlights with Stefano P.

"Great service!" Recommended!

Stella says...

July, 2019

"Great service, totally recommend it. " Recommended!

David says...

July, 2019 Pedicure with Wafa F

"Great experience, highly recommended. Wafa did a wonderful job :-) " Recommended!

Alessandra says...

July, 2019 Brazilian blow-dry with Stefano P.

"I did Brasilian Keratin with Stefano and now I have the perfect style to fight against wet and humid in this long summer. My hair are smooth and shining, 2 hours treatment, a self-rewarding investment and now I am ready to go in 10’. Super recommend " Recommended!

Anonymous says...

July, 2019 Root tint/semi permanent and cut and blow-dry with Seher N

"Excellent, as always. " Recommended!

Tom says...

July, 2019 Gents cut with Stefano P.

"Excellent place for a haircut and great staff" Recommended!

Anonymous says...

June, 2019

"Camilla works wonders with curly hair! I struggle to trust people with my hair, but she knows exactly how to treat and cut it to get the best out of it. Very happy customer! :)" Recommended!

Anonymous says...

June, 2019 Eyebrow wax with Wafa F

"Fantastic job as always. The only place I’ll go. " Recommended!

Hannah says...

June, 2019 cut and blow-dry with Stefano P.

"As always, a great cut from Stefano. He always knows what works on my hair. Also love that the salon does shampoo and conditioner refills to save on waste...especially given how good the salon products are! " Recommended!

Marilyn says...

June, 2019 Full leg and basic bikini wax with Francesca R.

"Great service thanks" Recommended!

Anonymous says...

June, 2019 Brazilian wax with Francesca R.

"Excellent treatment and Francesca was great to chat with!" Recommended!

Anonymous says...

May, 2019 cut and blow-dry with Stefano P.

"Simply the best hairdresser in London! " Recommended!

Harriet says...

May, 2019 Brazilian wax with Naomi .

"Naomi is fantastic! Always such a good job!" Recommended!

Jane says...

May, 2019 cut and blow-dry with Camilla C

"I had a fab cut and style with Camilla - she's a great hairdresser and always lovely to catch up with. I was really happy with how my hair was cut. Love the relaxing salon atmosphere and attentive staff. Thanks Root & Camilla! " Recommended!

Morbhen says...

April, 2019

"Great salon and great root colour and blow dry. Seher is the best!!" Recommended!

Silvia says...

April, 2019 Balayage with Seher N

"Great service, very honest too! " Recommended!

Holly says...

April, 2019 cut and blow-dry with Camilla C

"So good! A brilliant haircut in a beautiful salon - thank you x" Recommended!

Anonymous says...

April, 2019

"Consistently excellent haircuts by Stefano for several years. Salon is well run, staff are professional and friendly. Beauty treatments are well priced. No reservations in recommending this salon. " Recommended!

Giulia says...

April, 2019 cut and blow-dry with Stefano P.

"All absolutely great!! Great cut, great advice, great service (and always on time). I'm a huge fan!" Recommended!

Anonymous says...

April, 2019 cut and blow-dry with Stefano P.

"This is my third or fourth cut with Stefano and every time I’ve asked for a slight change to my style, he listens, advises what may work, and delivers exactly what he promises! I’m delighted as ever. Appointments at Roots are a lovely experience, highly recommended." Recommended!

Lisa says...

April, 2019 Root tint with Stefano P.

"Stefano is really talented and I recommend him highly for both color and cut. My hair is very short, and it is easy to see a bad cut on a pixie style. Stefano's cuts are precise and chic. He always exceeds my expectations! Thx Stefano! " Recommended!

Howard says...

April, 2019 Gents cut with Stefano P.

"Great cut and service, Grazie!" Recommended!

Anonymous says...

April, 2019 Back and shoulder de-stress massage with Naomi .

"Very relaxing massage and Naomi was very friendly. I will be returning for another! " Recommended!

Anonymous says...

April, 2019 Brazilian wax with Naomi .

"Naomi always does an amazing job, she’s the best! " Recommended!

Anonymous says...

April, 2019 Ladies restyle with Stefano P.

"really great haircut! Stefano P was great, listened to what I wanted and gave helpful advice. Good value for money and nice salon environment" Recommended!

Rosalind says...

April, 2019 cut and blow-dry with Stefano P.

"Lovely service, and great hair cut every time. Thanks! " Recommended!

Anonymous says...

March, 2019 cut and blow-dry with Camilla C

"Really chatty and friendly service. Lovely products and a nice blow dry that lasted two days. " Recommended!

Monica says...

March, 2019 cut and blow-dry with Stefano P.

"Stefano is always very patient and understanding and gives me a great cut! Thank you " Recommended!

Stuart says...

March, 2019 Gents cut with Stefano P.

"Always feel refreshed and more positive when I've had my haircut by Stefan!" Recommended!

Anonymous says...

March, 2019 cut and blow-dry with Stefano P.

"Stefano gave me great advice and I am soooo happy with my new haircut! " Recommended!

Liz says...

March, 2019 Root tint/semi permanent and cut and blow-dry with Seher N

"Another great haircut, I always come away feeling and looking so much better. Thanks again and see you in a few weeks. " Recommended!

Susan says...

March, 2019

"Naomi is a great beauty therapist, she made my brows look amazing, I’ll be back again soon! " Recommended!

Anonymous says...

March, 2019

"Charmaine is the absolute best! She makes waxing as quick and painless as possible, and her eyebrow tinting is on-point. I recently moved jobs and now travel a lot further just to see her, but it's so worth it! " Recommended!

Samanta says...

March, 2019 cut and blow-dry with Stefano P.

"Amazing as usual!!!" Recommended!

Stephanie says...

March, 2019 cut and blow-dry with Stefano P.

"A transforming and sensitive cut, in a friendly and professional salon. I walked out feeling really self confident. " Recommended!

Katie says...

March, 2019 1/2 head highlights with Seher N

"Seher always does a fabulous, meticulous job on my highlights. She has been cutting and highlighting my hair for over a decade!"

Anonymous says...

March, 2019 cut and blow-dry with Camilla C

"I always get a great cut from here - the prices are also really decent for central London!" Recommended!

Erika says...

March, 2019 cut and blow-dry with Camilla C

"Really nice and comfortable salon, Camilla was amazing, exactly what I asked :)" Recommended!

Wendy says...

March, 2019

"This continues to be a great team. I moved out of the area and come back because of the people. " Recommended!

Hannah says...

March, 2019

"Stefano works miracles! " Recommended!

Ana says...

February, 2019 cut and blow-dry with Camilla C

"The best haircut. Camilla is the only person I trust my hair with. Thanks again! " Recommended!

Anonymous says...

February, 2019

"Always a fantastic friendly service. Thank you Naomi." Recommended!

Emily says...

February, 2019

"Amazing as always!" Recommended!

Anonymous says...

February, 2019 cut and blow-dry with Stefano P.

"Lovely hair cut in nice relaxing atmosphere. Nice and quick on my lunch break :-)" Recommended!

Anonymous says...

February, 2019 cut and blow-dry with Stefano P.

"Stefan is a genius!" Recommended!

Akhi says...

January, 2019

"Excellent service as always. Highly recommend it " Recommended!

Anonymous says...

January, 2019

"Excellent service from Charmaine. Always pleased with the results." Recommended!

Liza says...

January, 2019 Manicure with Naomi .

"Very inviting. Had a lovey fine. Look forward to coming back!" Recommended!

Eloise says...

January, 2019 Hollywood hot wax with Naomi .

"Naomi made me feel relaxed and was very professional. Best wax I've had in London - will be returning." Recommended!

Wendy says...

January, 2019 Brazilian wax with Naomi .

"This is a great group of people. Always welcoming and do a fab job. Don't want to go anywhere else!" Recommended!

David says...

January, 2019 Pedicure with Charmaine .

"A very good pedicure, very thorough and relaxing. Highly recommended. I shall return ?" Recommended!

Adam says...

January, 2019 Gents cut with Stefano P.

"Great haircut and laid back atmosphere, stefano does a great job " Recommended!

Anonymous says...

January, 2019 cut and blow-dry with Camilla C

"Camilla was great - thank you!" Recommended!

Stephanie says...

January, 2019 cut and blow-dry with Stefano P.

"I always get a fabulous cut here, from really nice people in a lovely salon on a great street!" Recommended!

Coline says...

January, 2019

"Always happy with Seher - great colour and cut! Definitely recommend." Recommended!

Laura says...

January, 2019 Eyelash and eyebrow tint with Naomi .

"Naomi has a really lovely manner with customers and an excellent service. I always book with her as I trust her judgement and expertise, and because she genuinely cares about her work. Friendly, professional and attentive to detail. " Recommended!

Kerry says...

December, 2018 cut and blow-dry with Stefano P.

"Always pleased with Hair Cut, Stefano never disappoints, would definitely recommend ?" Recommended!

Anonymous says...

December, 2018

"Great beauty therapist. Inconvenient about the minimum card charge" Recommended!

Adam says...

December, 2018 Gents cut with Stefano P.

"Been having my haircut with Stefano for over a year now, always does a great job and it’s a salon I can feel relaxed in, would definitely recommend this place" Recommended!

Naziyah says...

December, 2018 Hollwood wax with Naomi .

"Naomi is amazing! Her customer service skills are amazing!!" Recommended!

Anonymous says...

November, 2018

"Excellent, thoughtful, personal service, with perfect results as always. I wouldn’t trust anyone other than Stefano with my hair. " Recommended!

Melanie says...

November, 2018 Hollwood wax with Naomi .

"Love Naomi, one of the main reasons why I travel to Root for my wax!" Recommended!

Emily says...

November, 2018 Hollwood wax with Naomi .

"My favourite salon in London, for hair & beauty. Great staff, great vibe & always a solid service!" Recommended!

Anonymous says...

November, 2018

"Nicest hair I’ve ever had! Couldn’t recommend it more. " Recommended!

Linda says...

November, 2018 1 Hour Balancing Facial with Charmaine .

"Comfort zone products & Charmaine’s magic touch always works miracles for my skin. Highly recommend! " Recommended!

Mandeep says...

November, 2018 Gents cut with Stefano P.

"Best haircut I’ve ever had. I got ID’d for drinks at Sainsburys for the first time in 10 years. My fiancée loves me again. I got a promotion at work. Stefan is a genius." Recommended!

Marine says...

November, 2018

"Awesome as usual. Good advice and love my haircut !! Deifinitely recommend" Recommended!

Kate says...

November, 2018 Ladies restyle with Camilla C

"I love my new fringe thank you Camilla!! Everyone else loves it too! " Recommended!

Tamryn says...

November, 2018 Hollywood hot wax with Charmaine .

"Great service - friendly and professional!" Recommended!

Crystal says...

November, 2018

"Always professional and excellent service!! Thank you Charmaine" Recommended!

Anonymous says...

November, 2018

"Seher was lovely and did a very good job. Will definitely come again!" Recommended!

Anonymous says...

October, 2018 Blow dry with Seher N

"Seher is great. I've been going to her for haircuts and blow drys for over a year now and it's always a treat!" Recommended!

Anonymous says...

October, 2018 cut and blow-dry with Stefano P.

"This is the second time I’ve had my hair cut by Stefano and both times I have loved the result. He really understands the way my unruly, curly hair behaves - after having my hair cut by him, my hair has been really easy to maintain. I’ll definitely be going back! " Recommended!

Noemi says...

October, 2018 Back and shoulder de-stress massage with Naomi .

"Seriously, the best back massage I have ever had (and I have had quite a few). Very attentive to your specific complaints. Right in pressure versus relaxing. Amazing experience!" Recommended!

Noemi says...

October, 2018 File and paint hands with Naomi .

"Naomi is super professional and patient and took extremely good care to make sure my polish would be dry before I left. She is highly recommended!" Recommended!

Samantha says...

October, 2018 cut and blow-dry with Stefano P.

"The only hairdresser I trust!!" Recommended!

lea says...

October, 2018 cut and blow-dry with Camilla C

"Camilla has been recommended by a friend and she didn't disappoint! I had long hair and wanted to cut it short - she did a fantastic job! Super professional and very lovely! Will definitely return and recommend to friends." Recommended!

Anonymous says...

October, 2018

"I love going to Root for my spa needs. Naomi does an amazing mani and pedi that always last forever. " Recommended!

Pamela says...

October, 2018

"Mandatory stop. Stefano is simply the best!!! Highly recommended." Recommended!

Beverley says...

October, 2018

"Excellent service as always, very happy with the treatments and Charmaine's suggestions re colour are spot on." Recommended!

Anonymous says...

October, 2018

"Charmaine is fantastic!" Recommended!

Jamie says...

October, 2018 cut and blow-dry with Stefano P.

"Really great! Listened to what I wanted and advised what would look best! Really lovely experience... so happy with my hair. " Recommended!

David says...

July, 2018 Pedicure with Michela .

"Excellent service, very professional, very relaxing atmosphere..so much so, I fell asleep ? Chiara M is truly amazing, highly recommended " Recommended!

Anonymous says...

July, 2018 Brazilian wax with Naomi .

"I had an excellent treatment from Naomi as always - and she's always good fun to have a natter with! I'll definitely keep coming back." Recommended!

Linda says...

July, 2018 cut and blow-dry with Stefano P.

"Excellent work, highly recommend Stefano! " Recommended!

Anonymous says...

July, 2018 Hollywood hot wax with Naomi .

"Excellent! The service is absolutely amazing" Recommended!

Berta says...

July, 2018 cut and blow-dry with Stefano P.

"Great service and expertise. It’s my third time cutting my hair at Roots salon and definitely will come back. Stefano is always attentive and willing to give his recommendations. If you are looking for a hairdresser in London, I will recommend this place!" Recommended!

Anonymous says...

July, 2018 Hollwood wax with Michela .

"Great painless hollywood wax, will use again!" Recommended!

Naziyah says...

June, 2018 Hollwood wax with Naomi .

"I love the way Naomi makes you feel comfortable and always does an amazing job!!! She's so thorough and so quick!!! " Recommended!

Natalie says...

June, 2018

"I always request Naomi for my eyebrow and waxing appointments. She’s a great therapist with a real attention to detail. Highly recommend beauty treatments at Root" Recommended!

Anonymous says...

June, 2018

"BrIlliant first class service from Naomi as always. Thank you very much." Recommended!

Claire says...

May, 2018

"Great friendly service as always, absolutely love the colour!" Recommended!

Mandeep says...

November, 2017 Gents cut with Stefano P.

"As always Stefan provides a very attentive haircut with a keen eye for detail and conversation! " Recommended!

Sam says...

October, 2017 Ladies restyle with Sherean S

"My restyle cut and blowdry with Jackie was amazing. I can't recommend it enough. She listened to what I wanted and made recommendations and was really considerate. Actually can't believe how great it looks. Thak you!!!" Recommended!

Sara says...

July, 2017 cut and blow-dry with Stefano P.

"Stefano is a fantastic hairdresser, I have been going to him for years now and am always very pleased with my haircut. He is also a great colourist. Everyone in the salon is lovely and friendly too - I can't recommend Roots highly enough." Recommended!

Stuart says...

July, 2017 Gents cut with Stefano P.

"Stefan is great and I always feel so much better after going to Root!" Recommended!

Nina says...

July, 2017

"I've been coming here for a couple of years now, and Stefano never fails to deliver. I'm very happy with my highlights, as I wanted to go a bit lighter this time and am Pleased with the results. " Recommended!

Adam says...

June, 2017 Gents cut with Stefano P.

"Found this place through my partner, Stefano gives a great haircut, listens and understands what the client wants.. relaxing atmosphere also and great location.. Highly recommended " Recommended!

Anonymous says...

June, 2017 High bikini line hot wax with Charmaine .

"5 stars! Charmaine was charming & the treatment was excellent " Recommended!

Anonymous says...

June, 2017

"Brillian.Accommodatd me despite the time of the appointment mix up with no problem at all.Very impressive in this day and age. Excellent treatment too. Thank you." Recommended!

Rebecca says...

June, 2017

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Nicole says...

June, 2017 Brazilian wax with Charmaine .

"She's so friendly and because she's good it doesn't hurt as bad as it should! She also is very knowledgable and we had a great discussion on waxing- I learned a lot! " Recommended!

Camilla says...

June, 2017

"Fantastic as usual....if you want to feel well taken care of by great people, this is the place to go! And of course, Stefano is the best hairdresser ever!" Recommended!

Kendra says...

June, 2017 Hollywood hot wax with Charmaine .

"Fantastic appointment with Charmaine. I felt at ease; wax was quick and relatively painless! Will definitely be back again."

Lisa says...

June, 2017

"Fantastic - really lovely personality and attention to detail" Recommended!

Anna says...

June, 2017 Brazilian wax with Naomi .

"Naomi was lovely and did amazing job! " Recommended!

Gillian says...

June, 2017 Eyebrow wax with Charmaine .

"Charmaine did a beautiful job on my eyebrows! I'll definitely be returning to Root." Recommended!

Lemar says...

June, 2017 Gents cut with Stefano P.

"Stefano is a master of his field. He's been cutting my hair for years,and there is no reason why that should change! A great hair cut! (Good biscuits too!) " Recommended!

Coralie says...

June, 2017

"I highly recommend for hair cut and balayage. He is the best" Recommended!

Alice says...

June, 2017

"Had amazing shellac by Naomi, will definitely be returning! Thank you!" Recommended!

Tom says...

June, 2017 Gents cut with Sherean S

"Amazing haircut - great recommendation and stylish cut. Highly recommend"

Anonymous says...

June, 2017 Gents cut with Stefano P.

"Excellent " Recommended!

Steph says...

June, 2017 Brazilian wax with Naomi .

"The service I received from Naomi was excelllent and she was very friendly too" Recommended!

stef says...

May, 2017

"Simply amazing" Recommended!