« iOS Management

iOS Management Functions

The Ovatu iOS App includes a number of iOS specific functions. These can be accessed by tapping on the Manage Icon.


FEEDBACK FUNCTIONS:


The Feedback section includes the following functions:

Updates
Tap here to access and scroll through the most recent System Updates
Feedback
Tap here to email our Customer Success Team via hello@ovatu.com
App Manual
Tap here to access our range of Help Guides
Email Data File
Tap here to email a copy of your data to yourself or the Customer Success Team
Backup Data File
Tap here to place a full copy of your data file on your device as a back-up
Restore Data File
Tap here to restore and replace your existing data with the data from the back-up file
Manage Backup File
Tap here to Manage your backed up data


OVATU PRO ACCOUNT:


The Ovatu Pro Account section includes the following functions:

Location ID
View your Location ID
Logout / Login
Tap to log out or back in to your account using your Location ID and Password
Switch User
Tap Switch User to switch between users using a unique PIN identifier. PLEASE NOTE: this is only available if you have set PINs for your Employees, see How do I set/reset an Employee’s PIN?
Sync Now
Tap Sync Now to force a sync between your device and Ovatu's servers
Perfor Deep Sync
This function should only be used under instruction from a member of the Customer Success Team
Flush and Re-sync
This function should only be used under instruction from a member of the Customer Success Team
Last Sync Result
View how successful your most recent sync was
Dirty Object Count
This function should only be used under instruction from a member of the Customer Success Team
Health Check
Tap Health Check to run a health check on your device. Report any issues directly to the Customer Success Team
Open Web App
Tap here to access your Ovatu Web App through the browser on your device


ADVANCED & APP INFO:


Advanced Settings should only be used under instruction from a member of the Customer Success Team.

The App Info section displays which version of the Ovatu iOS App you are currently running on your device.


SHORTCUTS:

The Shortcuts buttons (only on iPad, not iPhone) allow you to quickly access the App Manual, Email Data, Switch User, Health Check and Web App functions:

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iOS Inbox »