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Ovatu

How do I request an online payment?

In order to be able to send your customers online payment requests, please ensure that 'Online Payments' are enabled. To do this, choose Online Booking > Settings, scroll to Payments and select the Enable Online Payments checkbox.

Please also ensure that your Stripe, Square or PayPal account is connected.

You can then send a payment request via a Sale

Open the relevant Sale (the sale that contains the reservation / service / product that would would like to request the payment for), or create a new Sale

Scroll to the Payments section and click the down arrow next to + Add Payment, then click Request Online Payment

how-do-i-request-an-online-payment

Here, you can either enter the amount that you would like to request, or choose from the pre-set options (blue squares).

You can also enter a message for your customer in to the Details field.

how-do-i-request-an-online-payment

Click + Request Payment to send the request  how-do-i-request-an-online-payment

In order to be able to send your customers online payment requests, please ensure that;

  • 'Online Payments' are enabled. To do this, choose Online Booking > Settings, scroll to Payments and select the Enable Online Payments checkbox
  • Your Stripe, Square or PayPal account is connected
  • You have the correct email address on your Customer's file

You can then send a payment request via a Sale

Open the relevant Sale (the sale that contains the reservation / service / product that would would like to request the payment for), or create a new Sale

Tap the green + icon, followed by Request Payment

how-do-i-request-an-online-payment

The Request Payment Box will be pre-filled with the amount outstanding. You can edit this here if necessary

Enter extra information regarding the outstanding payment in the Details field

how-do-i-request-an-online-payment

Tap REQUEST

An email requesting that the payment be made online will then be sent to the Customer


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