This section explains how to edit the Service settings to:
- Activate Rebooking Reminders (Next Reservation Reminders) for this Service - this is a reminder for your Customer after their appointment, reminding them to rebook
- Customise Review Reminders for this Service - this is the reminder for your Customer after the appointment, asking them to leave a Review. These are activated via a global setting (How do I enable Reservation reminders?), but can be customised slightly for each Service, see below:
To enable Next Reservation Reminders, or Customise Rebooking Reminders for a Service, choose Manage > Services > List
Click the Edit icon against the Service name
Click on the Reminders tab
Complete the required fields:
Next Reservation Reminder Enabled
Select this checkbox to enable rebooking reminders for this Service
Please note: If a future reservation is already booked for this Service, the rebooking reminder will not be sent
Next Reservation Reminder Days
Enter the amount of days after the Service that you wish the rebooking reminder to be sent
Review Reminder Mode
Review reminders must first be enabled on the Notifications > Reminders Page (see How do I enable Reservation reminders?)
Select from the following:
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