How do I edit, delete or re-order a Status Type?
To edit a Status Type, choose Manage > Services > Status Types
TO EDIT
Click the Edit icon against the Status Type name
Complete your changes and click Save
TO DELETE:
Click the Delete icon against the required Status Type
Click OK
TO RE-ORDER
Use the Re-order icon to hold and drag the Status Type up or down the list
This will also change the order in which the Status Type appear in their relevant display areas