Introducing Add-On Services

What’s new?

You can now create add-on services to recommend extra treatments during online booking.

Add-ons appear while customers are booking their main service, making it easy to upsell complementary options (with an optional discount).

Add-ons are shown only during online booking and won’t appear when you book appointments internally.

Why we’ve added it: Add-ons help you increase average booking value while improving the customer experience. By suggesting relevant extras at the right moment, customers can easily customise their appointment.

Where to find it:

Add-ons are set up and managed in your Web App.

Enable a service as an add-on

To allow a service to be used as an add-on you will need to edit the service (or create a new one).

In the Details tab, select one of the add-on modes:

• Not allowed – the service can’t be used as an add-on
• Allowed – the service can be booked on its own and as an add-on
• Only – the service can only be booked as an add-on

Your add-ons will appear in the Add-ons tab, where you can edit or remove them at any time.

Use this Help Guide to set up Add-On's