Account Settings: What is the difference between Location login and Employee Login?

There are 2 ways to log in to your Ovatu Account:

1. Location login

The Location ID provides full access to all the data in the account and all administrative functions

2. Employee login

The Employee login provides limited account access, according according to the Permissions settings for that employee

See How do I set Employee permissions?

See Where do I find an Employee’s login details?


In your Ovatu app ensure the Location option is selected and enter the Location ID OR the email address as displayed in the Account > Settings page of your account, and your Location Password, then tap on LOGIN >>

To recover your Location ID and/or reset your password see How do I recover my Location ID and password?

Your Location ID will show on the Manage Page

Your Location name and logo (if you have uploaded one) will also show at the top of the menu when you tap on the menu icon (3 lines) in the top left of the app


In your Ovatu app ensure the Employee tab is selected and enter your Employee ID OR the email address as noted in your Employee profile in Ovatu and your Employee Password, then tap LOGIN >>.

Your name as noted in your Employee profile in Ovatu will show at the top of the menu when you tap on the menu icon (3 lines) in the top left of the app

If you're unable to login please see I/my Employee can't login. What do I do?

The login used to create and edit Reservations and Sales is noted in the Reservation/Sale history. To view the history, open the Reservation or Sale and click on the History button. See How do I view the History of a Reservation?

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