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Use our range of help guides to learn everything you need to hit the ground running!

How do I cancel a Reservation?

To cancel a Reservation, go to the Bookings screen and click on the Reservation to open it

Tap Cancel Reservation

Tap Yes, Cancel

De-select / select Email Customer. If Email Customer is enabled, the customer will receive an email notifying them of their cancellation

Cancelling a Reservation removes the Reservation from the Booking screen, however the Reservation will remain on the Customer file marked as Cancelled. You can view a list of all your cancelled reservations at 

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