« Reservations

How do I cancel a Reservation?

To cancel a Reservation, go to the Bookings screen and click on the Reservation to open it

Tap Cancel Reservation

Tap Yes, Cancel

De-select / select Email Customer. If Email Customer is enabled, the customer will receive an email notifying them of their cancellation

Cancelling a Reservation removes the Reservation from the Booking screen, however the Reservation will remain on the Customer file marked as Cancelled. You can view a list of all your cancelled reservations at https://ovatu.com/location/adv...