« Reservations

How do I manage Customers in a Class Reservation?

To manage Customers in a Class Reservation, tap on the Reservation on the Bookings screen


Tap Attendees


You'll see a list of the Customers already booked into this Group Reservation


Tap on the Customer's name to carry out various Actions:



Field
Description
Cancel
Removes the Customer from the attendees list
Check-in
Check the Customer into the class
Didn't show
Mark the Customer with a No-show tag. The No-show tag can be removed by tapping (x)
Send Email
Offers various notification emails to the Customer for you to send
Move
Move the Customer to a different class
Rebook
Offers options to re-book for one class in X number of weeks
Delete
Deletes the reservation from the group booking completely. Deleted Reservations will not show in the customer profile
Create Sale
Create a sale for this reservation


Tap EDIT in the top right hand corner of the Attendee box to edit the following:


FieldDescription
Price
Edit the price for this particular Customer
Notes
Enter any notes relating to this Customer 
Custom Fields
see What is a Custom Field?



Tap SAVE