The Waitlist, is a list of Customers who wish to make a Reservation, when there is no current availability.
Customers can either add themselves to the Waitlist via online booking or,
You can add Customers to the Waitlist via the internal Reservation process [How do I add Customers to the Waitlist?]
If you have Customers on the Waitlist, a Waitlist button will appear on your Bookings screen
The Waitlist will also appear on your Dashboard, underneath Today's Roster
Click the Waitlist button to open the Waitlist
The Waiting List screen will appear:
To delete a Customer off the Waitlist, click the [x]
To change the order of the Waitlist, use the Re-order, button to drag and drop
If there is no availability for the Customers' required time, the Status will appear as Waiting
If there is availability for the Customers' required time, the Status will appear as Available
When there is availability, you can click the Availability icon against the relevant entry, to view the Availability list
Click Select against the required time slot
Then click Confirm to confirm the Reservation
Ready to take the next step in scaling your business?
Here’s a 30 Day FREE Trial. No Credit Card. Just Business Growth Made Simple.
Still have questions? Chat to one of our friendly Customer Success experts.
They’re available around the clock and will answer any questions you have. Click here to chat.
Ready to bring your business online with Ovatu?
Sign up to try Ovatu FREE for 30 days! No credit card required. No commitment necessary.