You are viewing the documentation for an old version of Ovatu (Classic)
Switch to new docs
Ovatu

How do I cancel a Reservation?

To cancel a Reservation, go to the Bookingsscreen, and click on the Reservation to open it

Click Cancel

Select the Send Email checkbox if you would like the Customer to receive an email confirming the cancellation

Click Yes, Cancel

Cancelling a Reservation removes the Reservation from the Bookings screen, however, the Reservation will remain on the Customer file, marked as Cancelled

how-do-i-cancel-a-reservation

To cancel a Reservation, go to the Bookings screen and click on the Reservation to open it

how-do-i-cancel-a-reservation Tap Cancel Reservation

Tap Yes, Cancel

De-select / select Email Customer. If Email Customer is enabled, the customer will receive an email notifying them of their cancellation

how-do-i-cancel-a-reservation Cancelling a Reservation removes the Reservation from the Booking screen, however the Reservation will remain on the Customer file marked as Cancelled. You can view a list of all your cancelled reservations at https://ovatu.com/location/adv... 

To cancel a Reservation, go to the Bookings screen, click on the Reservation to open it

how-do-i-cancel-a-reservation

Scroll down and tap **Cancel >**Yes, Cancel

Cancelling a Reservation removes the Reservation from the Booking screen, however the Reservation will remain on the Customer file marked as Cancelled. You can view a list of all your cancelled reservations at https://ovatu.com/location/adv... 


Copyright © 2023