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Really know your customers

Stay one step ahead, with details customer records and insights

A secure, extensive, easy to access location for all customer information

Customer Segments

Create segments of customers that share similar traits to better understand your mix of customers as well as send targeted email campaigns.

VIP
Low Cancellation
Nice Person
Advocate
Smelly Feet
Child
Regular Customer
Senior
Has Nits
Nickname
Allow Online
Require Deposit
Require Card Capture
Update contact details
Allergies

Customer Profiles

Store all your client information in one centralised location - from appointment history and loyalty points to secure contact details. It gives you everything you need to create a thorough customer experience.

Customer profile on webCustomer profile on mobile

Document & Image Uploads

Attribute photos and documents to a specific customer with a custom upload option, which immediately adds that file to the customers profile for easy access when you need it!

PNG

JPEG

SVG

PDF

DOC

XLS

PPT

TXT

CSV

ZIP

MP3

MP4

PNG

JPEG

SVG

PDF

DOC

XLS

Notes

Capturing information on customers is a great way to create stronger connections. Adding SOAP notes and formulas is simple in Ovatu and is immediately attributed to an individual customer!

Customer notes screenshot

Customer Filters

Need to find a customer with a specific attribute? Easily filter your entire customer database based on a wide range of available filters.

Customer filters screenshot

Custom Fields

Need some information that's not common? Add custom fields to your customer profiles to collect and store any type of information you need to capture.

Customer custom created fields

Online Account

Empower your customers with self-service capabilities. They can easily manage their accounts, update contact details, complete forms, and view upcoming appointments online.

Online booking customer management

Forms

Create dynamic, highly customisable forms for your clients to gather specific information; from consultations, medical history, treatment records, patch test records, to treatment disclaimers/waivers.

Online booking customer form request

Demo

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